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Bilingual Disability Claims Analyst / Specialist / Senior Specialist
Company | RBC Insurance |
Address | Mississauga, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Banking,Financial Services |
Expires | 2023-07-12 |
Posted at | 10 months ago |
Come Work with Us!
- We're currently hiring - Apply Now! Remote work across all locations nationwide
- Document the appropriate next steps while effectively applying the adjudication process
- Given the very sensitive nature of the information gathered in the adjudication process, extreme care must be exercised in the handling of a claim in order to guard against any breach of confidentiality
- Professionally communicate outcomes to our clients
- Effectively communicate and build rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close
- Adjudicate claims utilizing a multidisciplinary claim management model to; ensure objective, fair and thorough claim adjudication, comply with practices and procedures and regulatory requirements, provide the highest level of customer service and manage reputational risk and, develop and implement claims management and return to work strategies on assigned caseloads where warranted
- Manage a large caseload of disability claims
- Demonstrated ability to effectively deal with customers in a manner that is professional with a high degree of customer service
- Strong analytical and decision making skills and the ability to multitask and balance multiple goals and priorities
- Excellent communication skills in French & English (written and spoken)
- Post-secondary education
- Excellent oral and written communication skills
- Experience in effectively managing complex claims
- Ability to effectively manage change
- Proven disability claims experience, ideally in Individual Disability Claims
- All the tools, training, and team support you need to grow your career
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Flexible work/life balance options
- Competitive pay and high-earning potential
- Sophisticated RBCI software tools to boost your productivity
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