(2023-95) Permanent Full Time Senior Category Manager, Non-Clinical & Indirect Spend, Strategic Sourcing

DOES A HIGHER PURPOSE ORGANIZATION INSPIRE YOU?

If yes, come and experience a company that directly impacts patient care. Shared Services West (SSW) adds Value to our member hospitals and customers in support of Health Care Excellence by providing leadership in integrated and innovative service delivery.

Established in 2001, Shared Services West is a not-for-profit shared services organization with expertise in supply chain management, process optimization, and redevelopment planning. Working collaboratively with our stakeholders, we deliver cost-efficient services with a focus on innovative solutions.

As a company, we represent family ethos. We are proud of our values and our culture, which are at the heart of our company. They set the standard for how we behave and work.

IS THIS YOU?

You are a Strategic Sourcing professional interested in growing your career and specializing in the healthcare industry. You are a reliable, energetic self-starter. You thrive in a fast-paced environment and enjoy working on multiple projects and having concurrent timelines.

THE ROLE AND PRIMARY RESPONSIBILITIES

Reporting to the Vice President, Sourcing, Operations & Member Engagement, the Senior Category Manager Strategic Sourcing, Non-Clinical Indirect Spend is an authentic leader responsible for assisting with the execution of the strategic direction and operational excellence of the Strategic Sourcing Department. The Manager will be responsible to ensure that the team of strategic sourcing professionals achieve their personal best performance, and deliver exceptional service and value. The Senior Category Manager is a leader who strives for excellence with an engaging and inclusive management style.

The primary duties and responsibilities include, but are not limited to:

Management

• Developing strong vendor relations to ensure operational excellence and help to achieve savings targets
• Developing and successfully executing yearly strategic sourcing plans, including savings targets, milestones, SSO collaborative opportunities, and other relevant strategy considerations
• Developing relationships with the collective strategic sourcing teams and leadership teams to ensure a highly engaged and cohesive team
• Developing and maintaining a performance focused, customer centric, and results oriented team
• Establishing, monitoring, and being accountable for team key performance indicators including staff on-time performance, savings targets, data quality being recorded in various SSW systems, customer satisfaction results, and compliance with Broader Public Sector Procurement Directives
• Serving as a member of the Strategic Sourcing Management Team, as well as the SSW Leadership Team while actively developing and supporting strategic plans, annual priority initiatives, and the evolution of SSW
• Ensuring open lines of communication and feedback from customer management stakeholders by conducting regular business reviews

Analysis

• Analyzing market opportunities and vendor qualifications
• Analyzing and pro-actively seeking opportunities for enhanced standardization and process improvement
• Analyzing opportunities to run and/or participate in joint RFP’s and for contract collaboration

Compliance

• Maintaining the Broader Public Sector (BPS) compliance of duties performed by strategic sourcing staff
• Maintaining document retention and ensuring a high degree of data integrity

Reporting

• Providing monthly, quarterly, and annual activity reports against plan

Human Resources

• Recruiting staff in collaboration with the Human Resources department
• Reviewing and managing staff performance including regular one-on-one touch points
• Assisting staff in achieving personal objectives, and creating career development plans

POSITION REQUIREMENTS

Education

• Council of Supply Chain Management Professionals (CSCMP / CPP) certification, or Supply Chain Management Association (SCMA) membership is an asset
• Project management training is an asset
• Conflict resolution training is an asset
• Mediation/negotiation training is an asset
• University undergraduate degree in business or related field

Work Experience

• Experience in managing multiple, competing priorities or projects of various sizes, scopes and complexities.
• Experience in managing RFx processes and in Contract Management
• Experience in sourcing in information technology, human resources, Health Information System (HIS), corporate services, and related equipment and services
• Seven (7) years of sourcing in direct spend product and solutions, preferably in a healthcare environment
• Experience mentoring / leading colleagues through Strategic Sourcing initiatives
• Experience leading multi-disciplinary project teams

Knowledge and Understanding

• Knowledge of RFP & Contract law is required
• Knowledge of clinical and building infrastructure categories is an asset
• Strong project management skills

Technical Skills

• Proficiency with Microsoft Office applications
• Online RFx posting sites (e.g. Bonfire)
• Business and statistical software applications – intermediate

Personal Skills

• Exceptional verbal, interpersonal, and written communication skills
• Strong analytical skills
• Results oriented leadership skills
• Ability to establish and maintain positive working relationships with stakeholders, cross functional SSW staff, managers and employees
• Superior customer service skills
• Ability to multi-task and adapt to fast paced and varying environments
• Highly motivated team player
• Strong time management and organizational skills

WORK ENVIRONMENT

• Office hours are generally 8:30 AM to 4:30 PM (with some flexibility), Monday to Friday.
• Travel (<20%) required for meetings with clients and stakeholders (in the GTA).
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Office location – Burlington, Ontario, Canada, with a flexible hybrid work from home opportunity

SSW Employees enjoy:

• Professional development opportunities.
• Generous vacation entitlement.
• Tuition reimbursement.
• One of the top pension plans in Ontario (Healthcare of Ontario Pension Plan-HOOPP).
• Family feel culture.
• Competitive compensation.
• Group benefits package with Sun Life.
• Flexible environment.
• Pet friendly office.
• Employee & Family Assistance Program (EFAP).

For the health and safety of our staff and the staff of member and customer hospitals that we support directly, SSW requires new hires to be fully vaccinated against COVID-19. Healthcare workers are at increased risk of getting COVID-19 due to the nature of their job. Since SSW staff work closely and often directly with the essential frontline workers, the vaccine gives an added layer to protect ourselves and our hospital staff against COVID-19. Supported medical accommodation requests will be considered as required by law.

To apply, please email your resume to [email protected] indicating the position title and posting # in the subject line. As part of the initial recruitment process, selected candidates will be asked to complete a Feedback form. Please note that this does not guarantee advancement to the next step in the recruitment process. We thank all applicants for their interest in Shared Services West.

We thank all applicants for their interest in Shared Services West. Only qualified candidates selected for interviews will be contacted by email. Please ensure that you monitor your email (including junk mail) in the event you are contacted. If contacted for an interview, please inform us should any accommodation be required.