Register
Recruit Create CV

It Operations Specialist – Dynatrace Jobs

Operations Lead- It Jobs
By Dawn InfoTek At Canada
Supports management efforts to execute a robust training schedule and assign workstation responsibilities fairly.
Provides insight and support to management during planning, organizing and successful implementation of projects affecting the unit’s operations.
1) 5+ years of experience in a Operations Lead role, preferably in a technology environment.
2) Strong analytical skills with the ability to identify and solve complex problems.
3) Experience with Agile methodologies and the ability to work in a fast-paced environment.
4) Prior experience with Data Flow and Manipulation
It Operations Analyst Jobs
By TMX Group At Toronto, Ontario, Canada
Be part of an on-call rotation for production issue and change management
Liaise with varying teams to identify and resolve project/change requirements
5+ years of relevant experience within IT with financial and or mission critical systems
Great teammate who is willing and able to meet challenging project requirements and schedules
A self-starter who can proactively manage their time and priorities to be successful
Hands-on experience with all or one of: BMC Control-M, ServiceNow
It Operations Jobs
By TEEMA At Vancouver, British Columbia, Canada
Core Competencies (Knowledge, Skills, and Abilities):
• Manage the IT ticketing system to ensure that Service Levels are met.
Completion of a degree or diploma in Information Technology; or equivalent work experience in a similar position.
• 5+ years of IT user support and operations experience.
• Excellent customer service skills with a focus on quality and customer satisfaction.
• Ability to support remote staff.
It Operations Manager [Pal]
By CareerBeacon At St John’s, Newfoundland and Labrador, Canada
5+ years of IT operations management
Experience with traditional IT support tools and systems like; SolarWinds, remote desktop, ticketing systems and monitoring and logging tools
Expertise in data centre management and data governance
Delegate specific service desk responsibilities to team members to create specialization and increase service delivery performance
Strong written and verbal communication skills
Good presentation skills and the ability to communicate technical concepts to non-technical personnel
Director, It Operations Jobs
By H&R Block Canada At Calgary, Alberta, Canada
Knowledge of application security, networking and Identity and Access Management desirable.
Manage and lead improvements in the IT Service Management practice such as change and problem management.
Establish IT departmental goals, objectives, standards, and operating procedures that support business goals in collaboration with senior management and stakeholders.
Bachelor’s degree in computer science, Management Information Systems or similar required.
Minimum 10 years of experience in IT at a Senior Manager level.
4. Vendor and Budget Management:
It Operations Specialist Jobs
By Wealthsimple At Toronto, Ontario, Canada
Experience working with a Device Management [MDM] platform (e.g. Intune, AirWatch or Jamf)
Expert-level knowledge of iOS and Android with a minimum of 2+ years of prior experience
Has exceptional communication skills coupled with the ability to communicate effectively to both technical and non-technical folks
Experience with SaaS technologies (e.g. Jira, Slack, Box, Adobe, Salesforce, etc...)
Experience working with a ticketing system (e.g. Zendesk, Intercom or Jira Service Desk)
Familiar with A/V and remote presence technologies, both hardware and software (e.g. Zoom VC)
Specialist, It Operations Technical
By Ontario Health | Santé Ontario At Toronto, Ontario, Canada
Strong knowledge of workflow tools such as BMC Remedy or other case management and ticketing systems. Experience with server administration.
Knowledge of service management, control, and architecture frameworks such as ITIL.
Strong knowledge of system administration, user provisioning and access management required.
Knowledge of scheduled maintenance and deployment/release/patching activities. ITIL certification V3 / V4 Foundation preferred.
Knowledge of Ontario Health IT systems to ensure product dependencies are identified and managed.
Ability to work at a medium level of autonomy based on direction from a lead and/or management.
It Operations Specialist (Avg)
By 407 ETR At Woodbridge, Ontario, Canada
2+ years working experience with ServiceNow or comparable IT Service Management toolsets
Experience with the incident and problem management lifecycles
Ensure all incidents are properly reported, addressed, updated and closed in accordance with predetermined Service Levels, Incident and Problem Management processes
3+ years practical experience with Operations and Monitoring practices
2+ years practical experience using batch scheduling tools such as IBM Workload Scheduler (IWS)
Bachelor’s degree in Computer Science, Computer Engineering or equivalent training and experience
It Operations Manager Jobs
By Positive Fulfillment Services Ltd. At Toronto, Ontario, Canada
Supervise IT Data and Support Team Members to improve service offerings, reduce time-to-delivery, and adhere to SLAs.
Update existing C# codebase to make changes based on requirements submitted by internal and external users.
Experience in 3PL Logistics & Warehouse Fulfillment (GMP) is an asset.
Excellent communication and interpersonal skills.
Experience managing software products from conception to launch.
Experience working closely with development teams.
It Operations Analyst Jobs
By Altis Technology At Weyburn, Saskatchewan, Canada
▪ Supervise the incident management process to restore normal service operation as quickly as
▪ In charge of Problem Management (PM) process in order to permanently resolve problems that
may have been identified during Incident management process
▪ Manage their field of expertise by providing advice, support, information, and training to users.
▪ Minimum of 5 - 7 years Information Technology experience
▪ Thorough knowledge of information systems theories, practices and technical concepts relative
Director, It Operations Jobs
By KIK Consumer Products At Vaughan, Ontario, Canada

Director, IT Operations & Service Desk We are KIK! We create the products and brands that people trust to clean, sanitize, and protect their homes, pools, and cars. We are one of North America’s ...

Manager, It Operations Jobs
By Sunrise Farms At Surrey, British Columbia, Canada
Provides management, leadership, and oversight of the IT Operations functions, which includes the Service Delivery/Help Desk and Infrastructure teams.
Oversight and management of project managers/consultants/contractors responsible for projects within IT Operations scope.
Oversees the regular monitoring of the IT operating environment with careful consideration and management of relevant KPIs.
Understanding of Incident, Problem and Change Management.
Manage IT Operations staffing including recruitment, supervision, development, evaluation actions.
Performs product research and selection, followed by procurement of hardware and software, and manages licenses and subscriptions.
Director, It Operations Jobs
By KIK Consumer Products At Concord, Ontario, Canada
Proven experience leading IT operations and service desk functions. Strong leadership and team management abilities.
Strong knowledge of ITIL (Information Technology Infrastructure Library) framework and best practices for IT Service Management.
Knowledge of infrastructure-as-code (IaC) tools like Terraform or CloudFormation for cloud infrastructure management.
A minimum of 10 years of experience in IT infrastructure, including at least 5 years in leadership or management roles.
Develop and execute strategies to enhance IT operations efficiency, including incident management, problem management, change management, and service request fulfillment.
Stay updated with emerging technologies, industry trends, and best practices in IT operations management.
Senior Specialist, It Operations Technical (Unix & Virtualization)
By Talentify.io At Canada
Experience in data analysis, database management, health plan claims disbursement, and managed care
Strong communication, critical thinking, and time management skills
Bachelor's Level Degree in Business Administration/Management or Health Information Technology
Comprehensive health care and retirement benefits
Position: Remote Senior Pharmacy Performance Specialist
Act as a liaison between Finance, Analytics, IT and Pharmacy
Manager, It Operations Jobs
By Smart & Biggar At Ottawa, Ontario, Canada
Highly effective project and program management skills
Accountable for device asset management and procurement, and access control procedures
Minimum Bachelor’s degree in computer science, or an acceptable combination of education and relevant experience required
ITIL, Lean or Agile certification and experience would be considered an asset
Manages prioritization and assignment of work across the Desktop Support team
Manages risks and resolves issues that affect release scope, schedule and quality
Manager, It Operations Jobs
By Compugen Inc At Toronto, Ontario, Canada
Demonstrable leadership abilities, organizational skills and budget management.
An ITIL certification with experience working in healthcare.
Set priorities and manage installations, patches, upgrades and configurations of hardware and software
Manage outside vendors and contractors to ensure performance expectations are met and team satisfaction is achieved.
Ensure data is handled, transferred or processed according to PHIPA guidelines and data security requirements.
Manage relationships and contracts with vendors
It Operations Analyst - Tangerine
By Tangerine At Toronto, Ontario, Canada
Previous experience with IT Operations, Help Desk, and Problem/Incident Management tools or procedures
3+ years of demonstrated hands-on experience in Production Operations or Support environment
Previous experience with Monitoring tools and applications
Experience with Enterprise Monitoring tools and applications; experience in the use of the Windows Operating System
Exposure to and knowledge of Unix
Working knowledge of Active Directory required
It Operations Specialist – Dynatrace
By Wipro At Toronto, Ontario, Canada
· Responsible for the management of APM (application performance monitoring) tool – Dynatrace and Datadog implementations.
· Recommends and drives tool customization to meet the application's requirements
· 3 year minimum experience with hands-on implementation of Dynatrace APM tool.
· Experience in leveraging Dynatrace for operational purposes – Driving Incident resolution, Root Cause Analysis.
· 7 year minimum of system and application monitoring experience
· Working knowledge with Datadog