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It Operations Program Manager Jobs

Program Manager - Operations Excellence
By DHL Supply Chain At Mississauga, Ontario, Canada

Would you like to join the Logistics Company for the World?Have you often wondered how products get from point A to point B? DHL Supply Chain does just that. Become an essential part of everyday ...

Operations Lead- It Jobs
By Dawn InfoTek At Canada
Supports management efforts to execute a robust training schedule and assign workstation responsibilities fairly.
Provides insight and support to management during planning, organizing and successful implementation of projects affecting the unit’s operations.
1) 5+ years of experience in a Operations Lead role, preferably in a technology environment.
2) Strong analytical skills with the ability to identify and solve complex problems.
3) Experience with Agile methodologies and the ability to work in a fast-paced environment.
4) Prior experience with Data Flow and Manipulation
Program And Operations Manager
By ACCESS INDEPENDENT LIVING SERVICES At Toronto, Ontario, Canada
·In collaboration with the Management team, develop strategic performance metrics and objectives consistent with the organization’s goals
·Set and manage expectations with Consumers and ensure they adhere to the Organization’s policies and protocols.
·Provide 1:1 coaching and support to all frontline staff on a consistent basis
·Oversee orientation and onboarding of new hires; set probationary expectations and performance standards.
·Provide informal feedback and mentoring to direct reports on an ongoing basis (i.e. regular one-on-one meetings).
·Identify areas of improvement for employees, providing additional training and support as needed.
It Operations Analyst Jobs
By TMX Group At Toronto, Ontario, Canada
Be part of an on-call rotation for production issue and change management
Liaise with varying teams to identify and resolve project/change requirements
5+ years of relevant experience within IT with financial and or mission critical systems
Great teammate who is willing and able to meet challenging project requirements and schedules
A self-starter who can proactively manage their time and priorities to be successful
Hands-on experience with all or one of: BMC Control-M, ServiceNow
It Operations Jobs
By TEEMA At Vancouver, British Columbia, Canada
Core Competencies (Knowledge, Skills, and Abilities):
• Manage the IT ticketing system to ensure that Service Levels are met.
Completion of a degree or diploma in Information Technology; or equivalent work experience in a similar position.
• 5+ years of IT user support and operations experience.
• Excellent customer service skills with a focus on quality and customer satisfaction.
• Ability to support remote staff.
Manager, Program Operations Jobs
By Ivey Business School at Western University At London, Ontario, Canada
Excellent organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
Strong understanding of program management principles and best practices.
Proven track record of thriving in a fast-paced environment, balancing multiple priorities through effective project management.
Technologically savvy, with proficiency in project management tools and CRM systems
Detail-oriented mindset, ensuring accuracy and precision in program execution and financial management.
Effectively allocate resources, schedule program assignments, and manage vacation calendars to optimize team productivity.
Manager, It Operations (Permanent) - Vancouver Head Office - 2023.187
By Community Living BC At Greater Vancouver Metropolitan Area, Canada
Extensive experience for following ITIL standard processes such as incident management, problem management, change management, capacity management.
Strong experience with Cloud development, deployment, and management, especially provisioning, monitoring, and budgeting
Understands and able to manage resources to provide support for workloads on the AWS Cloud platform.Cloud
Exceptional technical enterprise knowledge of network and operating systems including Windows Server, Citrix, NetBackup and related technologies
Strong knowledge of global Cloud-based AWS hosting environments including use of containers and mobile application deployment
Excellent interpersonal and communication skills, both verbally and in writing.
It Operations Manager [Pal]
By CareerBeacon At St John’s, Newfoundland and Labrador, Canada
5+ years of IT operations management
Experience with traditional IT support tools and systems like; SolarWinds, remote desktop, ticketing systems and monitoring and logging tools
Expertise in data centre management and data governance
Delegate specific service desk responsibilities to team members to create specialization and increase service delivery performance
Strong written and verbal communication skills
Good presentation skills and the ability to communicate technical concepts to non-technical personnel
Program Manager, Merchant Strategy & Operations
By Shopify At Canada
Some commercial or account management experience (nice to have)
Hold internal teams accountable for merchant requirements (product questions, technical questions, solutions, workaround, etc.).
Support all areas of the business as needed to benefit the program.
Experience executing and operationalizing highly dependent strategic initiatives, creating order out of chaos
An outgoing personality with strong interpersonal skills - you can interact with diverse technical and non-technical groups
Effective communicator with strong listening and discovery skills
It Sales Operations Manager
By Robert Half At Montreal, Quebec, Canada
-3+ years of IT service Sales Operations Management experience
-Experience in partnership-level management (including vendor management)
-IT MSP or IT VAR experience
-Strong in English with working French
-Proficiency with CRM tools (Salesforce) and analytics
-Analytics (sales, customer success) and reporting (BI)
It Operations Project Manager
By NLB Services At Canada
Role: IT Operations Project Manager
Experience required: 10-12 years Max
Experience who has a strong background in supporting hardware as well as software projects.
PLEASE GO THROUGH THE JOB DESCRIPTION BELOW.
Open for: Canadian Citizen & Permanent Residents only will work
Support various IT Projects of Medium to Large size.
It Program Leader Jobs
By StandardAero At Winnipeg, Manitoba, Canada
At least 5 years’ project management experience, working in a fast-paced environment
Exceptional change management leadership and communication skills
Bachelor’s degree in Computer Science, Information Technology, Information Systems, or related technical discipline desired or equivalent experience.
Comprehensive knowledge and understanding of a broad range of company processes and supporting Business Systems functionality at a manufacturing site.
Experience leading M&A IT integration projects is highly preferable
What skills you will require
Director, It Operations Jobs
By H&R Block Canada At Calgary, Alberta, Canada
Knowledge of application security, networking and Identity and Access Management desirable.
Manage and lead improvements in the IT Service Management practice such as change and problem management.
Establish IT departmental goals, objectives, standards, and operating procedures that support business goals in collaboration with senior management and stakeholders.
Bachelor’s degree in computer science, Management Information Systems or similar required.
Minimum 10 years of experience in IT at a Senior Manager level.
4. Vendor and Budget Management:
It Operations Shift Manager
By Affinity At Burnaby, British Columbia, Canada
• Experience in an IT Operations management role with direct supervisory responsibilities.
• Experience supporting an enterprise Server environment including Microsoft and Unix operating systems.
• Experience with Operations monitoring practices and tool sets.
• Experience with ITIL processes [E.g. Change, Incident, Problem] required and ITIL designation preferred.
• Sound judgment and decision making skills
• Team player with well-developed interpersonal skills
It Operations Shift Manager (3968)
By New Value Solutions At Vancouver, British Columbia, Canada
Experience in an IT Operations Management role with direct supervisory responsibilities
5+ years of experience in an IT Operations Management capacity within a complex enterprise environment
Knowledge / experience with current network architecture/standards and industry best practices required to implement and maintain a reliable data network
Performs incident and event triage with support from HUB resources and manages resolution and/or routing based on established procedures
Maintains regular contact with Operation Managers and teams to maintain currency on technical standards, tool sets, and operational practices
Public sector / health experience is preferred
It Operations And Support Manager
By AIDE Canada At Richmond, British Columbia, Canada
General networking understanding including SSL, domain management
Provide deskside and remote application/software support AIDE Canada and the Pacific Autism Family Network staff
Review service provider vendor support contracts, evaluate vendors and manage vendor relationships
5-7 years of experience working with azure based deployments
2-4 years’ experience directly supervising and mentoring technical staff
Ability to deliver business goals and capabilities through people, process and tools
Product Operations Program Manager
By Samsung Ads Canada At Greater Toronto Area, Canada
Experience working with technical teams, including product management, operations, engineering, etc. and cross-functionally.
Experience in planning and portfolio management and understanding of software development lifecycle and operations.
10-12 years in project/program management role managing software development projects.
Manage the strategic planning and Intake process for the Organization.
Define and track project deliverables - create project plan, roadmaps, manage project schedules, and own end to end project delivery.
Bachelors in Computer Science, Engineering, Business Administration, a related field or equivalent experience.
It Operations Manager Jobs
By Positive Fulfillment Services Ltd. At Toronto, Ontario, Canada
Supervise IT Data and Support Team Members to improve service offerings, reduce time-to-delivery, and adhere to SLAs.
Update existing C# codebase to make changes based on requirements submitted by internal and external users.
Experience in 3PL Logistics & Warehouse Fulfillment (GMP) is an asset.
Excellent communication and interpersonal skills.
Experience managing software products from conception to launch.
Experience working closely with development teams.
It Operations Analyst Jobs
By Altis Technology At Weyburn, Saskatchewan, Canada
▪ Supervise the incident management process to restore normal service operation as quickly as
▪ In charge of Problem Management (PM) process in order to permanently resolve problems that
may have been identified during Incident management process
▪ Manage their field of expertise by providing advice, support, information, and training to users.
▪ Minimum of 5 - 7 years Information Technology experience
▪ Thorough knowledge of information systems theories, practices and technical concepts relative
Datacenter It Operations Manager
By Microsoft At Toronto, Ontario, Canada
Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field.
Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.
2+ years' experience supporting IT equipment or related technology within datacenters.
2+ years experience in leading an inclusive, technical team.
Verification of identity, background, education, professional credentials, personal and professional references, credit check and criminal background check.

Are you looking for an exciting opportunity to lead a team of operations professionals? We are seeking an experienced Operations Program Manager to join our team and help us drive success. You will be responsible for managing and overseeing the day-to-day operations of our organization, ensuring that all operations are running smoothly and efficiently. If you have a passion for problem-solving and a knack for organization, this could be the perfect job for you!

Overview An Operations Program Manager is responsible for overseeing the operational aspects of a program or project. This includes managing the budget, resources, timelines, and other operational aspects of the program. They must ensure that the program is running smoothly and efficiently and that all stakeholders are kept informed of progress and any changes. Detailed Job Description The Operations Program Manager is responsible for the overall management of the program or project. This includes developing and managing the budget, resources, timelines, and other operational aspects of the program. They must ensure that the program is running smoothly and efficiently and that all stakeholders are kept informed of progress and any changes. They must also ensure that the program meets its goals and objectives. The Operations Program Manager must be able to effectively communicate with all stakeholders, including internal and external customers, vendors, and other team members. They must be able to manage multiple projects and tasks simultaneously and be able to prioritize tasks and delegate responsibilities. They must also be able to identify and resolve any issues that arise during the course of the program. Job Skills Required
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Ability to manage multiple projects and tasks simultaneously
• Ability to prioritize tasks and delegate responsibilities
• Ability to identify and resolve issues
• Knowledge of budgeting and resource management
• Knowledge of project management principles
Job Qualifications
• Bachelor’s degree in business, operations, or related field
• 5+ years of experience in operations or project management
• Experience in budgeting and resource management
• Experience in leading and managing teams
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of operations and project management principles
• Knowledge of budgeting and resource management
• Knowledge of project management software
• Knowledge of customer service principles
• Knowledge of quality assurance principles
Job Experience
• 5+ years of experience in operations or project management
• Experience in leading and managing teams
• Experience in budgeting and resource management
• Experience in customer service
• Experience in quality assurance
Job Responsibilities
• Develop and manage the budget, resources, timelines, and other operational aspects of the program
• Ensure that the program meets its goals and objectives
• Effectively communicate with all stakeholders
• Manage multiple projects and tasks simultaneously
• Prioritize tasks and delegate responsibilities
• Identify and resolve any issues that arise during the course of the program
• Monitor