It Operations Jobs
By TEEMA At Vancouver, British Columbia, Canada
Core Competencies (Knowledge, Skills, and Abilities):
• Manage the IT ticketing system to ensure that Service Levels are met.
Completion of a degree or diploma in Information Technology; or equivalent work experience in a similar position.
• 5+ years of IT user support and operations experience.
• Excellent customer service skills with a focus on quality and customer satisfaction.
• Ability to support remote staff.
It Operations Shift Manager
By Affinity At Burnaby, British Columbia, Canada
• Experience in an IT Operations management role with direct supervisory responsibilities.
• Experience supporting an enterprise Server environment including Microsoft and Unix operating systems.
• Experience with Operations monitoring practices and tool sets.
• Experience with ITIL processes [E.g. Change, Incident, Problem] required and ITIL designation preferred.
• Sound judgment and decision making skills
• Team player with well-developed interpersonal skills
It Operations Shift Manager (3968)
By New Value Solutions At Vancouver, British Columbia, Canada
Experience in an IT Operations Management role with direct supervisory responsibilities
5+ years of experience in an IT Operations Management capacity within a complex enterprise environment
Knowledge / experience with current network architecture/standards and industry best practices required to implement and maintain a reliable data network
Performs incident and event triage with support from HUB resources and manages resolution and/or routing based on established procedures
Maintains regular contact with Operation Managers and teams to maintain currency on technical standards, tool sets, and operational practices
Public sector / health experience is preferred
It Operations And Support Manager
By AIDE Canada At Richmond, British Columbia, Canada
General networking understanding including SSL, domain management
Provide deskside and remote application/software support AIDE Canada and the Pacific Autism Family Network staff
Review service provider vendor support contracts, evaluate vendors and manage vendor relationships
5-7 years of experience working with azure based deployments
2-4 years’ experience directly supervising and mentoring technical staff
Ability to deliver business goals and capabilities through people, process and tools
Product Operations Program Manager
By Samsung Ads Canada At Greater Toronto Area, Canada
Experience working with technical teams, including product management, operations, engineering, etc. and cross-functionally.
Experience in planning and portfolio management and understanding of software development lifecycle and operations.
10-12 years in project/program management role managing software development projects.
Manage the strategic planning and Intake process for the Organization.
Define and track project deliverables - create project plan, roadmaps, manage project schedules, and own end to end project delivery.
Bachelors in Computer Science, Engineering, Business Administration, a related field or equivalent experience.
Manager, It Operations Jobs
By Sunrise Farms At Surrey, British Columbia, Canada
Provides management, leadership, and oversight of the IT Operations functions, which includes the Service Delivery/Help Desk and Infrastructure teams.
Oversight and management of project managers/consultants/contractors responsible for projects within IT Operations scope.
Oversees the regular monitoring of the IT operating environment with careful consideration and management of relevant KPIs.
Understanding of Incident, Problem and Change Management.
Manage IT Operations staffing including recruitment, supervision, development, evaluation actions.
Performs product research and selection, followed by procurement of hardware and software, and manages licenses and subscriptions.
It Program Manager Jobs
By NextGen Consulting Inc. At Greater Toronto Area, Canada
10+ years of experience in an upper-management role, preferably in program management
Exceptional skills in leadership, time management, facilitation, and organisation
Outstanding knowledge of change management principles and performance evaluation processes
Manage budget and funding channels for maximum productivity
Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives
Identify key requirements for cross-functional teams and external vendors
Product Operations, Program Manager
By lululemon At Vancouver, British Columbia, Canada
Experience in process design and architecture
Excellent communication skills both written and oral
Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
Ability to lead and influence Product leadership, subject matter experts, business users and Technology partners to solve complex business problems
Exemplary attention to detail and accuracy
Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
It Program Manager - Healthcare (Contract)
By Elastify At Greater Toronto Area, Canada
Knowledge and experience conducting and analysing market sounding exercises
Knowledge and experience with the OPS Procurement Process would be an asset
Significant experience leading and coordinating large, complex, multi-stakeholder projects in the health care sector.
Demonstrated experience leading projects focused on business transformation and modernization
Demonstrated experience writing Business Cases
It Project / Program Coordinator
By TEEMA At Vancouver, British Columbia, Canada
Excellent demonstrated organizational and time management skills.
Must have 5-7+ years of IT program and project coordination experience.
Experience with Cybersecurity and IT Infrastructure is highly desirable.
Experience managing program or project financials including producing regular reports.
Previous vendor contract coordination experience.
Strong analytical, communication, and writing skills.
It Program Manager Jobs
By vTech Solution Inc At Vancouver, British Columbia, Canada
Work with Finance and the contract management consultant to ensure vendor performance.
Confirm and update the Project Management Methodology
Establish Project Management practices for:
Provide leadership and management oversight for technology projects, as assigned.
As required, provide leadership over Enterprise Architecture, Data Architecture, IT Security, Change Management, etc.
As required, provide project management and project coordination of smaller projects.
Director, It Operations Jobs
By Bosa Properties At Vancouver, British Columbia, Canada
Knowledge of change management processes and experience implementing and maintaining change management workflows
Experience managing enterprise class incident management tools and issue tracking systems (e.g. JIRA) and defining processes
Oversee infrastructure components inventory, utilizing lifecycle asset management methods and tools, and effective change management processes
Act as the key contact for Vendor Management for all infrastructure needs;
Partner with various stakeholders to facilitate excellent change management
Manage all aspects of Infrastructure Operations, Service Desk, and the associated team

Are you looking for an exciting opportunity to lead a team of operations professionals? We are seeking an experienced Operations Program Manager to join our team and help us drive success. You will be responsible for managing and overseeing the day-to-day operations of our organization, ensuring that all operations are running smoothly and efficiently. If you have a passion for problem-solving and a knack for organization, this could be the perfect job for you!

Overview An Operations Program Manager is responsible for overseeing the operational aspects of a program or project. This includes managing the budget, resources, timelines, and other operational aspects of the program. They must ensure that the program is running smoothly and efficiently and that all stakeholders are kept informed of progress and any changes. Detailed Job Description The Operations Program Manager is responsible for the overall management of the program or project. This includes developing and managing the budget, resources, timelines, and other operational aspects of the program. They must ensure that the program is running smoothly and efficiently and that all stakeholders are kept informed of progress and any changes. They must also ensure that the program meets its goals and objectives. The Operations Program Manager must be able to effectively communicate with all stakeholders, including internal and external customers, vendors, and other team members. They must be able to manage multiple projects and tasks simultaneously and be able to prioritize tasks and delegate responsibilities. They must also be able to identify and resolve any issues that arise during the course of the program. Job Skills Required
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Ability to manage multiple projects and tasks simultaneously
• Ability to prioritize tasks and delegate responsibilities
• Ability to identify and resolve issues
• Knowledge of budgeting and resource management
• Knowledge of project management principles
Job Qualifications
• Bachelor’s degree in business, operations, or related field
• 5+ years of experience in operations or project management
• Experience in budgeting and resource management
• Experience in leading and managing teams
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of operations and project management principles
• Knowledge of budgeting and resource management
• Knowledge of project management software
• Knowledge of customer service principles
• Knowledge of quality assurance principles
Job Experience
• 5+ years of experience in operations or project management
• Experience in leading and managing teams
• Experience in budgeting and resource management
• Experience in customer service
• Experience in quality assurance
Job Responsibilities
• Develop and manage the budget, resources, timelines, and other operational aspects of the program
• Ensure that the program meets its goals and objectives
• Effectively communicate with all stakeholders
• Manage multiple projects and tasks simultaneously
• Prioritize tasks and delegate responsibilities
• Identify and resolve any issues that arise during the course of the program
• Monitor