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Information Technology Support Specialist Jobs

Information Technology Specialist Jobs
By INSO At Saguenay, Quebec, Canada

Techniciens informatiques recherchés Eh oui!! Encore moi, nous sommes à nouveau à la recherche de candidats pour joindre notre super équipe de Saguenay.En plein expansion et suite à l'ajout de ...

Information Technology Support Specialist - Tier 3
By JD Sports Canada At Vancouver, British Columbia, Canada
Experience with IT support ticketing systems.
5+ years of experience in IT support roles, with a focus on Tier 3 support.
Strong computer and web-based problem-solving skills
Provide technical support to end-users on hardware, software, and network-related issues.
Diagnose and troubleshoot complex problems related to servers, databases, networks, and applications.
Collaborate with other IT team members to resolve escalated issues and provide timely resolutions to end-users.
Digital Technology Support Specialist
By London Machinery Inc. At London, Ontario, Canada
Provide general IT support to staff and diagnose and troubleshoot technical issues as required, including remote troubleshooting for US users
Assist with requirements gathering for establishing new licensing and service agreements
Attention to detail, problem solving, and decision making skills
Hands-on experience installing and configuring networks or servers
Experience working independently and taking initiative
Experience with any of the following applications: Oracle JDE (or other equivalent ERP), SQL Server, SolidWorks, M365 including SharePoint
Information Technology Desktop Support
By Insight Global At Toronto, Ontario, Canada
- Experience in an IT support role and/or a computer science degree (or equivalent)
- Experience in a client-facing role
- Strong communication skills, both written and verbal
Payments Technology Support Specialist
By Global Payments Inc. At Greater Toronto Area, Canada
Management of Team mailbox, CSP queue and escalated items via other channels (sales, vendors, merchants).
Host Security Key Management (HSM) and manage key custodianship and business process, as well as pinpad uploads to the host.
Perform other duties as assigned by management.
Vast experience with the various Point of Sale (POS) terminal offerings, integrated solutions, and associated communication protocols.
Develop and manage relationships with vendors (DXC, TNS, VeriFone & Ingenico), third-party processors, call centers, sales, and other business areas.
Liaise with the Certifications, Product, and Development departments.
Information Technology Support Specialist
By ITEK Solutions At Richmond Hill, Ontario, Canada
Inform team members and managers of significant problems or customers’ recurring concerns
Analyze customers’ computer problems to diagnose them and determine the cause
Document customers’ descriptions of their computer problems
Guide customers through the recommended problem-solving steps
Set up or repair computer equipment and related devices
Install and train users on new hardware or software
Information Technology Support Specialist
By Altis Technology At Toronto, Ontario, Canada
Experience using FreshService help desk management system is considered an asset.
Assist in hardware and software inventory management.
We encourage interested candidates with the required qualifications and experience to apply for this position
Troubleshoot basic network, printer, remote access, and connectivity problems.
Possess at least 2 to 3 years of relevant experience in providing IT support within a similar environment.
Exhibit exceptional organizational and communication skills (both verbal and written).
Information Technology Support Specialist
By XenTegra Canada At Canada
In-depth knowledge of Nutanix Acropolis Hypervisor (AHV), Prism management interface, and Nutanix software services.
Develop and maintain standard operating procedures (SOPs) and knowledge base articles to document troubleshooting steps and best practices for thesupport organisation.
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Experience in providing L3 support for Nutanix hyperconverged infrastructure solutions.
Strong communication and interpersonal skills to effectively collaborate with team members, stakeholders, and vendors.
Experience with scripting languages (e.g., PowerShell, Python) to automate tasks and improve operational efficiency.
Information Technology Support Specialist
By AVASO Technology Solutions At La Tuque, Quebec, Canada
Mobile device management including IOS and Android devices, Enterprise encryption solutions, and Windows PC/laptop management via Active Directory.
Desired Skills & Experience :-
Should have basic knowledge of Mac operating system, to support Apple pc users.
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
Minimum of 18 months years of IT experience.
Proven analytical, troubleshooting, and problem-solving skills.
Information Technology Support Specialist
By Expedite Technology Solutions LLC At Longueuil, Quebec, Canada
Candidates must have good customer service skills including dealing with VP's/Execs
Jam, Okta, Google certifications are a +
1120 Bd Marie-Victorin, Longueuil, QC J4G 2H9, Canada
Duration: 12 Months Contract to hire
Shift Hours: Mon-fri 8:00 Am – 5:00 Pm
Business Technology Support Specialist (Contract)
By Questrade Financial Group At North York, Ontario, Canada
Champion the Change Management process, encompassing all changes in Questrade’s Technology Group
Investigate and triage tickets through Jira Service Management
Experience and knowledge of IT Governance, Risk and Compliance processes and tools.
Experience in various IT risk analysis and assessments
Strong analytical and problem-solving skills
Strong interpersonal and collaborative problem-solving skills
Information Technology Specialist Jobs
By Rejuvenation Medical Group At Calgary, Alberta, Canada
IT management and support for a wide variety of hardware and software including:
Analyzing and developing IT business processes involving operations, security, change management incident response and support
Full security management of all software applications accounts and computers
TV asset management in all clinics
Ensuring that the IT/IS strategies support the business goals of the organization while always considering the cost benefit of technology investments
Minimum 5 years of relevant IT experience is required
Information Technology Support Specialist - Level 2 [Mount Allison University ]
By CareerBeacon At Sackville, New Brunswick, Canada
Maintain Multiple Databases, including CSD incident and asset management system
Top-tier problem solving abilities with strong troubleshooting skills and keen attention to detail
The I.T. Support Specialist works independent of management with regards to work prioritization and resolutions, except in exceptional circumstances
Reporting takes place through the incident management system
Maintain relationships with service managers and sales representatives of preferred vendors
Strong analytical skills with high technical aptitude
Technology Support Specialist Jobs
By Core Travel Technologies At Canada
Travel industry experience required (agency operations or agent background).
Ability to manage multiple tasks in a fast paced, changing environment.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
RRSP contribution and health benefits
Ability to work virtually from home
Information Technology Specialist Jobs
By fishRecruit Inc. At Toronto, Ontario, Canada
At least 5 years proven experience with front user support as well with remote users, 2 references required from those positions
Proven experience with Office365 admin as well with end-user clients
Proven experience with Azure portal\Servers
Proven experience with Microsoft Windows 2012\2016\2019 Win10\11
Knowledge on Microsoft Hyper -v virtualization – advantage
Knowledge with Veeam Backup and restore - advantage
Information Technology Support Specialist
By AVASO Technology Solutions At Montreal, Quebec, Canada
• Handle daily technical support activities on desktop support, data network and server management.
Position type:Freelance/ Demand based role.
• Designing and installing well-functioning computer networks, connections and cabling.
• Performing troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network.
• Setup desktop computers and peripherals and test network connections.
• Extend computer support for systems’ software and hardware.
Technology Support Specialist Jobs
By Finning At Calgary, Alberta, Canada
Minimum 5 years experience in surveying, civil construction, mining operations and engineering, or a related field.
Technical diploma or certificate in Civil Engineering or Geomatics is preferred. Equivalent work experience will be considered.
Provide Customer Technical Support for both SITECH and Caterpillar suite of products.
Identify and troubleshoot product issues and take appropriate actions to repair and resolve issues cost-effectively, to minimize customer downtime.
Customer and end-user product training.
Maintain and track all SITECH and/or Caterpillar technology inventory and tooling stored at respective branches or rented and loaned to customers.
Information Technology Support Specialist
By Orpyx® At Calgary, Alberta, Canada
Conducting the installation, configuration and management of computers, applications, and peripheral devices for on-site and remote Orpyx team members
Perform duties in a manner that is consistent with and committed to upholding the requirements of the quality management system
Three years' experience in using and supporting project management, financial management, operating systems, and related applications
Outstanding organizational and time-management skills
Maintaining accurate records and change management logs with IT support tickets and maintenance schedules
Employer paid health care benefits after 3 months
Information Technology Specialist Jobs
By Kativik Regional Government At Kuujjuaq, Quebec, Canada
Managing users’ accounts (creation, deletion, modifications and passwordsmanagement).
Familiarity with Microsoft Active Directory, MS Exchange, LAN/WAN support andmanagement (LAN/VPN, etc. as well as with wireless technology.
College level diploma in computer technology (or equivalent relevant work experiencewill be considered).
A minimum of one (1) year of customer oriented IT support experience.
Microsoft certification is considered as an asset.
Good knowledge of Windows and Mac , of Windows server and of DHCP/DNSservices and TCP/IP.
Technology Support Specialist Jobs
By Finning At Edmonton, Alberta, Canada
Have comprehensive knowledge and experience with advanced products including Business Center HCE Software, UTS for machine guidance, and Visionlink Landfill monitoring.
Minimum 5 years experience in surveying, civil construction, mining operations and engineering, or a related field.
Technical diploma or certificate in Civil Engineering or Geomatics is preferred. Equivalent work experience will be considered.
Provide Customer Technical Support for both SITECH and Caterpillar suite of products.
Identify and troubleshoot product issues and take appropriate actions to repair and resolve issues cost-effectively, to minimize customer downtime.
Customer and end-user product training.

Are you looking for an exciting opportunity to use your technical skills and knowledge to help others? We are looking for an Information Technology Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical assistance, and helping to maintain our IT systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview Information Technology Support Specialists provide technical assistance to computer users. They help identify, troubleshoot, and resolve computer-related problems. They may also provide training and support for computer systems, networks, and software applications. Detailed Job Description Information Technology Support Specialists are responsible for providing technical assistance to computer users. They help identify, troubleshoot, and resolve computer-related problems. They may also provide training and support for computer systems, networks, and software applications. They may also install and configure hardware and software, and provide technical support to users. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of computer networks and systems
• Ability to troubleshoot and diagnose computer problems
• Excellent customer service skills
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in computer science, information technology, or a related field
• Certification in computer systems or networks
• Experience in computer support or customer service
• Knowledge of computer hardware and software
• Knowledge of computer networks and systems
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of computer networks and systems
• Knowledge of operating systems
• Knowledge of computer security systems
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
Job Experience
• Experience in computer support or customer service
• Experience in providing technical assistance to computer users
• Experience in installing and configuring hardware and software
• Experience in providing technical training and support
Job Responsibilities
• Provide technical assistance to computer users
• Identify, troubleshoot, and resolve computer-related problems
• Install and configure hardware and software
• Provide technical training and support
• Monitor computer systems and networks
• Maintain records of computer maintenance and repairs
• Develop and implement security measures for computer systems and networks