Workplace Solutions Project Manager

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

The opportunity

The Project Manager is responsible for the space planning and construction of assigned projects for various departments within Manulife Global Head Quarters. The incumbent is fully accountable for detailed planning, feasibility studies, construction drawings, design specification, budget preparation, solicitation of tenders, awarding of contracts and managing the construction process. Renovations, expansions, relocations, and special moves are all within the successful candidate’s mandate. Held accountable for directing and coordinating all aspects of projects to ensure that the work is completed on time and within budget.

Responsibilities

• Initiate and implement design, furniture layouts and construction drawings to ensure adherence to Corporate standards, including preparing AutoCAD working drawings and designs, negotiating and hiring pre-qualified bidders, coordinating the procurement and cost-effective quality control of all required equipment and services, conducting site inspections, expediting and coordinating change orders and providing contract administration services.
• Control the budget and cost factors for each project. Manage by setting up and obtaining required approvals for project budgets, managing, and directing the tendering process, controlling and managing expenses both internal and external contractors and consultants and acting as a control point to monitor all financial aspects during the course of a project.
• Manage the hiring of pre-qualified consultants, trades and vendors, organizing security, telecommunications, voice services, elevator and building access, identifying, selecting and directing trades on-site during construction and relocations and identifying and expediting resolutions to deficiencies following relocations and reconfigurations.
• Manage the overall planning, furniture installation and construction process to enhance the value of all internal facilities projects, by identifying and defining client requirements within corporate standards through interviews and the planning process, preparing estimates and budgets, controlling the tendering process, and managing consultants and contractors through the design and construction processes.

How will you create impact?

Reporting to the Manager/Director of Workplace Solutions, the Workplace Solutions Project Manager is an integral part of the Manulife Global Headquarters CRE team. Working closely with all business unit segments to increase the utilization of space, creating plans for short and long term occupancy needs through shaping the workplace strategy our of clients at Global Headquarters in Toronto.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You do what is right, work with integrity and speak up.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You take ownership and build solutions, focusing on what matters.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.
• You thrive in teams and enjoy getting things done together.

What We Are Looking For

• Such tasks as analyzing and negotiating client needs, aiding in rationalization of project costs and presenting project proposals to senior management all require the incumbent to have above-average verbal and written communication skills, as well as strong organizational, management, interpersonal, leadership and motivational skills. The incumbent must be flexible and a strong great teammate in order to conduct work within a team environment and be willing to share and exchange knowledge and ideas.
• Accountable for scheduling and the financial management of project related costs ensuring proper approvals are obtained as per the MLI schedule of approvals
• 3 – 5 years or experience project management experience (in Corporate Real Estate projects, including space planning, design is an asset)
• The ability to initiate and develop construction and design concepts to meet a wide range of client requirements. Highly developed technical problem-solving skills and an excellent understanding and current knowledge of building codes and bylaws, contractual agreements, legal documents and building technology are required. A thorough knowledge of the construction market and current market conditions is required in order to provide accurate cost and schedule information. Knowledge of the processes and procedures involved in dealing with municipal governments is an asset to the position.
• Ability to professionally interact with all levels of Management and provide excellent customer service
• An in-depth knowledge of and experience with AutoCAD is an asset, as is general knowledge of Tririga CAFM software, personal computer hardware and software to deal with, financial analysis and reports, budgets and schedules and word processing.
• The ability to work under pressure while prudently managing construction risk is required.
• Must have an excellent understanding of the real estate and construction industries and the practices and principles of interior design. An excellent working knowledge of construction materials, methods and related contract documents is essential as is an understanding of the budget and accounting processes.
• A skilled and highly qualified professional with extensive experience in the fields of interior design/planning and project and construction management, an academic degree in architectural technology or interior design and construction and/or 3-5 years, experience in managing interior design and construction projects.

What can we offer you?

• Professional development and leadership opportunities.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• Flexible work policies and strong work-life balance.
• A focus on growing your career path with us.
• A competitive salary and benefits packages.

Our commitment to you

• Values-first culture We lead with our Values every day and bring them to life together.
• Continuous innovation We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship We build a business that benefits all partners and has a positive social and environmental impact.
• Boundless opportunity We create opportunities to learn and grow at every stage of your career.

#M-CA-IN-CM

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$68,775.00 CAD - $114,625.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.