Tesla Advisor Jobs

What To Expect
The Tesla Advisor consistently delivers on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
We are hiring for full-time positions.
What You’ll Do

• Execute customer documents on delivery day
• Prepare, stage, and charge customer vehicles in advance of their scheduled delivery appointment
• Conduct direct deliveries from Delivery Centers to customer homes
• Perform additional responsibilities as assigned to meet business needs
• Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
• Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
• Effectively present, sell and support the delivery and installation of the entire Tesla eco-system
• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and copiloting Test Drives for individuals who exhibit purchase intent or potential
• Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
• Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
• Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
• Actively contribute to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets

Requirements
What You’ll Bring

• Must maintain a valid Class 5, G or G2 driver’s license for Canada and an acceptable and safe driving record
• Ability to obtain appropriate state licensing, where applicable
• Great attention to detail with strong organization and communication skills
• Must be able to successfully pass a pre-employment background check
• Ability to understand and convey business issues and technical concepts
• Strong sense of team mentality and reliability
• Positive, enthusiastic and passionate about the changes in the personal transportation industry
• Ability to work evening hours, weekends and holidays in a retail environment
• At least 1+ year of customer service and/or sales experience with proven track record to meet or exceed goals
• Proficient with Microsoft Office suite and CRM tools

Compensation
Compensation is based on a variety of factors including but not limited to work experience, skills, certifications, etc.
Full-time Employee Benefits
As a full-time Tesla employee, you will receive:

Full benefits from day 1 for you and your eligible dependents

Extended Health Insurance (including osteopath, psychologist, and acupuncturist)

Vision & Dental Insurance

Company paid Life, AD&D, short-term and long-term disability

Group Registered Retirement Savings Plan (RRSP)

Employee Assistance Program, Sick and Vacation time, and Paid Holidays

Back-up childcare and employee discounts