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Service Advisor (Southtown Chrysler)

Company

Go Auto
Address Edmonton, Alberta, Canada
Employment type FULL_TIME
Salary
Category Motor Vehicle Manufacturing
Expires 2023-09-23
Posted at 8 months ago
Job Description
Service Advisor


Are you a car fanatic with a knack for delivering exceptional customer service? Do you thrive in a positive and fast-paced environment? Buckle up because we have an incredibly exciting opportunity for you! We are searching for an enthusiastic and knowledgeable Automotive Service Advisor to join our phenomenal team. If you're ready to ignite your career and experience a thrilling, upbeat work atmosphere, get ready for an exhilarating ride!


Responsibilities


  • Keep our customers updated on their vehicle's progress and swiftly resolve any unexpected hurdles that may arise.
  • Listen attentively to customers' concerns and go above and beyond to unravel the mysteries behind their vehicle troubles.
  • Collaborate seamlessly with our skilled technicians to provide accurate estimates and recommend services that will leave our customers ecstatic.
  • Embrace multitasking like a pro, effortlessly juggling phone calls, walk-in inquiries, and celebratory high-fives from satisfied customers.
  • Ask the right questions, showcasing your superb investigative skills while keeping the atmosphere light and enjoyable.
  • Welcome customers with a bright smile and a genuine passion for their automotive needs.
  • Cultivate enduring relationships with our customers, making them feel like cherished members of our automotive family.
  • A beacon of trustworthiness and a happy-to-help attitude, you thrive in a collaborative environment. Your teammates can always count on you to go the extra mile, ensuring a supportive and cohesive team dynamic.
  • Transform complex automotive jargon into simple and understandable language, becoming the go-to expert for our customers.
  • Stay ahead of the curve by staying up-to-date with the latest automotive trends and technologies because knowledge is true horsepower!


Requirements


  • Stellar problem-solving skills to navigate the twists and turns of automotive conundrums with grace.
  • Ability to stay cool, calm, and collected under pressure, ensuring a smooth and enjoyable experience for our customers.
  • Exceptional communication skills that could make even the most stoic statue crack a smile.
  • A genuine love for cars and a contagious enthusiasm that will leave our customers revved up.