Service Advisor (St Albert)

Fountain Tire St. Albert (234 St. Albert Rd) is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a Front Counter Sales and Service Representative/Service Advisor.

As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include

• Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
• Ensuring that all products are billed accurately to the customer
• Scheduling customer appointments for tire and mechanical service
• Providing service quotes and receiving customer authorization for work to be performed
• Finalizing sales and completing customer follow up to determine their satisfaction level with the service received

What does it take to get on track?

• Experience in the automotive aftermarket or tire industry and a history of providing exceptional customer service and business support
• Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
• Ability to work well under pressure in a fast paced, ever changing and high-volume environment
• Availability to work Saturday's
• Strong interpersonal skills with the ability to work as a team
• Excellent time management skills

What do we offer? At Fountain Tire, you’ll have a great place to work

• Health, Dental and Vision Benefits for you and your family
• Pay worthy of your experience
• The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
• Regular day shifts
• Great discounts for you and your family on tires, parts and mechanical services
• RRSP matching program

Interested and qualified candidates are encouraged to apply online or in-store.