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Specialist, Scheduling And Timekeeping Solutions
Company | Provincial Health Services Authority |
Address | Vancouver, British Columbia, Canada |
Employment type | CONTRACTOR |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-07 |
Posted at | 11 months ago |
Specialist, Scheduling and Timekeeping Solutions
- Performs other duties as required.
- Provides advice and expertise in relation to the application and interpretation of union contracts and n on-contract terms and conditions relating to scheduling and timekeeping rules, policies and procedures.
- Assists Manager with drafting communiqués to PHSA staff advising them of Corporate Scheduling and Timekeeping initiatives and developing consistent messaging across the PHSA. Assists with the maintenance and development of Scheduling and Timekeeping area of HR website and other electronic systems.
- Provides training to new or existing Scheduling and Timekeeping users through methods such as developing training materials and tools, and workshops, documenting processes and procedures, and delivering individual or group sessions. Develops, directs and provides orientation to both existing and new staff on new processes and systems.
- Assesses client data needs and requirements and develops solutions to enable clients to achieve required business objectives. Reviews and makes recommends regarding existing or new reports, metrics and scheduling and timekeeping requirements. Develops and revises reports, metrics and requirements as required. Generates reports and metrics as required.
- Assists Manager with the planning, development, implementation and evaluation of Scheduling and Timekeeping strategies designed to address the organization’s overall systems and efficiency objectives.
- Contributes to business process improvement activities through methods such as: analyzing Scheduling and Timekeeping processes, recommending improvements using technological functionality and process redesign, and participating as a member of a team in the implementation of improvements.
- Responds to user queries and inquiries, logs, triages, tracks and escalates issues to permit timely resolution. Assists timekeepers with error correction remotely or through step-by-step instructions. Assists users with the creation and modification of rotations and schedules.
- Assists with the maintenance and development of Scheduling and Timekeeping area of HR website and other electronic systems.
- Participates in implementation of new software and version upgrades. Provide functional analysis, produce test scripts, and user acceptance testing. Assess system upgrades and the impact on training tools, and update manuals and training tools are needed.
- Remains current on Scheduling and Timekeeping trends, issues and best practices through literature review, contact with peers at other organizations and attendance at seminars, workshops and educations programs.
- Liaises with IMIT and Finance as well as other key contacts across PHSA, ensuring that Scheduling and Timekeeping practices are aligned across all agencies.
- Configures user rights application including adding and inactivating users, changing users, and adding, changing and inactivating rules and security profiles.
- Conducts system audits, analyzes results and takes corrective action. Documents and reviews any system irregularities liaising with IMIT and Finance to resolve data anomalies or system questions.
- Participates in working committees and task groups, attending meetings, influencing change and assessing trends and changes to scheduling and timekeeping practices, communicating relevant information to Manager, STS and identifying internal processes and interpretations which require change.
- Ability to be customer service focused. Knowledge of database management principles. Advanced knowledge of relevant database, spreadsheet and human resources information systems. Ability to develop complex and customized queries and reports. Strong analytical, problem solving and system analysis skills. Excellent interpersonal and communication skills. Team player. Excellent time management skills. Ability to handle multiple concurrent tasks. Physical ability to perform the duties of the job.
- A level of education, training and experience equivalent to a Bachelor’s Degree in Human Resources Administration plus five (5) years of recent related experience working in a human resource environment including experience with human resource and payroll processes, including collective agreement and legislative requirements, customizing systems including developing new fields, tables and panels, in analyzing human resource processes and leading implementation, training for all ability levels on system functionally.
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
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