Specialist, Learning & Engagement Programs

Company Description

At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

As a Learning & Engagement Programs Specialist, you will play a pivotal role in the delivery of MLSE’s professional development, recognition and employee engagement initiatives across the organization.

Reporting to the Manager, Learning & Organizational Development, you will support the design, development, maintenance, and delivery of employee-centric learning solutions. Additionally, you will manage centralized recognition programs with a lens on reinforcing ideal organizational behaviours and optimizing employee engagement. This opportunity is ideal for someone who has experience in learning and is interested in enriching their HR toolkit in an encouraging, supportive, and fast-paced environment to continue to grow their career.

Responsibilities

Learning & Development (60%)

• Lead individual outcomes and provide relevant and timely reporting on progress against established L&D performance metrics
• Review and maintain existing learning programs
• Coordinate and support in-person learning programs
• Support all stages of the learning lifecycle including curriculum design, content development, delivery support, measurement, and maintenance
• Partner with HRBPs and leadership to provide skill gap analysis that helps the team and business leaders prioritize initiatives that support employee development
• Co-facilitate onboarding sessions as needed, providing a fresh perspective on the new hire experience
• Create resources to optimize manager efficiency and support inclusive leadership
• Build and curate digital and in-person learning programs and experiences for a variety of roles and departments across MLSE

Recognition & Employee Engagement (40%)

• Leverage data and insights to manage and innovate formal and in-formal recognition programs across MLSE
• Provide leadership updates as needed that summarize achievements and program progress
• Partner with Internal Communications to create impactful messaging to celebrate employee milestone moments
• Manage centralized recognition programs, including milestone work anniversary celebrations, MLSE’s Annual Awards, the MLSE Bucks program and our monthly Elevate awards provided to employees who create extraordinary moments for our fans, guests and each other!

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

• Desire and initiative to continuously learn, innovate and create new opportunities to enhance the employee experience
• Experience in instructional design, e-learning development, training, or similar
• Professional experience in Human Resources, Talent Management and/or Learning & Development
• Background in conceptualizing, crafting, implementing, and completing new learning & development programs
• Proven critical thinking and analytical skills
• Intermediate knowledge and experience with rapid eLearning development tools (Articulate Storyline, Rise 360) and experience with LMS administration an asset (Workday)
• Excellent time management skills, with the ability and enthusiasm to manage multiple and potentially, competing priorities

Additional Information

Apply by: August 17, 2023

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.