Charity Engagement Specialist Jobs

CanadaHelps is looking for an innovative, goal-oriented, and focused Charity Engagement Specialist with a passion for social change to join our team. This is an opportunity to join one of Canada’s first and North America’s most successful social technology organizations. We are a fast-growing, dedicated team of entrepreneurial-minded peers who have a passion for helping small- and medium-sized charities succeed, while engaging with donors to increase giving in Canada.

We believe technology and data are transformational game-changers for generating social profit. We democratize access to technology by providing best-in-class, easy-to-use online fundraising software and training to more than 25,000 registered charities across Canada (and the number of charities is rapidly growing). We are the market leader and over the past 20 years we’ve helped over 3 million Canadians donate over $2B to Canadian charities.

Note - This role will be Greater Toronto Area based due to requirements of hybrid work (both in office & remote)

Responsibilities

Responsibilities will include but are not limited to:

• Keeping all records of activity logged in CRM - if it isn’t logged, it didn’t happen.
• Maintain expert-level knowledge of CanadaHelps products and services.
• Prospecting and updating all records in the CRM to identify partners to register with CanadaHelps and use our custom donation forms.
• Determining the best course of action for partners, leading them to next steps, whether that’s our Custom Donation Forms, P2P, Events or Donor Management System.
• Listening, asking questions, and sometimes challenging charity partners in order to support them in upping their digital and fundraising game.
• On a daily basis, reaching out by phone to as many charities as you can, meeting them where they are at and helping them on their digital journey, focusing primarily on our most transformational tool: our custom donation forms.
• Uncovering and recording key pieces of information in order to identify how we may best serve partner charities.
• Respond in a timely manner to emails from charities.
• Be an excellent team member and contribute to the development of the Charity Engagement team through constant engagement, questioning and ideation.
• Contribute to the ongoing development and excellence of the Charity Engagement team through constant engagement, questioning, and ideation.
• Prospecting to identify ideal partners for CanadaHelps’ various products and services.
• An average, make about 30 calls a day to partner and non-partner charities to sell our custom donation forms and register charities with the CanadaHelps platform.

Required Skills and Experience

• Bilingual. The ability to speak both English and French fluently.
• 1-2 years of sales experience, preferably in selling to small and medium-sized businesses.

You will excel in this role if you:

• Excellent communication and presentation skills.
• Teamwork.
• Passion for impact, and a hunger to learn and contribute.
• Leadership skills.
• Adept with Technology.

Here is what we have to offer:

• A Mission driven, “get things done”, open, collaborative and flexible environment
• The opportunity to work with super nice people who want to change the world for the better! (and highly respected professionals)
• A chance to make a difference with a unique opportunity to add major value as a key member of a small team;
• A lifestyle friendly, work-life balance
• A Not-For-Profit and a forward-thinking, technology-focused business, (we’re a unicorn! 🦄)
• A full-time, permanent position with flexible work, Growth & Development stipend, Health & Dental benefits and RRSP matching

Accommodation: CanadaHelps is an equal opportunity employer, and welcomes and encourages applications from all persons including those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation at any stage of the recruitment process, please contact [email protected] so that appropriate accommodations can be made.