Supplier Engagement Specialist Jobs

Supplier Engagement Specialist

Supplier Certification / Recertification

Coordinate New Supplier Certification Approval Process (including tracking and following up on tasks, communication with suppliers and internal teams, document management, and maintenance of trackers)

Manage updates of Salesforce / database / tracking sheets to ensure we have a comprehensive record of all suppliers I.e., certified, those who require recertifications and those who have expired.

Manage updates of supplier capabilities and capacity matrices to support with Sourcing strategy for corporate members

Develop and maintain ongoing reporting of supplier Engagement metrics consisting of both qualitative and quantitative analytics

Support with the creation and maintenance of a comprehensive Supplier Information Package to provide new and existing suppliers with critical information about CAMSC’s, business practices, policies, and procedures Support with delivery of vendor engagement programs (onboarding, meetings, etc.) and vendor communications when needed Support with vendor events, such as Procurement Fair, Corporate member events etc.

Supplier Support . Training / Education

Provide exceptional customer service via live chat, email and phone. • Handle complaints and resolve issues in a timely manner.

Develop / update training content and facilitate monthly training for new suppliers

Support supplier development events I.e. Supplier Knowledge X-Change and Business Intelligence Webinars

Coordinate with marcomms team to develop content for supplier communication

Corporate Member support

Develop / update training content for corporate members Develop monthly reporting and standalone requests as required. Support Corporate member events to meet CAMSC suppliers

Supplier Committee Support supplier committee Administrate

Partnerships

Build relationships with CAMSC partners in keeping with Partner MOU. Create awareness of CAMSC within each membership group

Ensure relevant communications are shared with partners to be disseminated with their members Attend partner events as a CAMSC representative and invite partners to CAMSC events

Set up a quarterly presentation within the partner’s membership meeting agenda to talk about CAMSC.

• Other duties as required.