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Service Supervisor Jobs
Company | Wajax |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Machinery Manufacturing |
Expires | 2023-06-30 |
Posted at | 11 months ago |
The Opportunity
Accountable/responsible for ensuring all service calls in shop and field are addressed in a timely and effective manner; supervise available technicians and resources to maximize productivity and proficiency to meet targets in mechanical repair shop.
The Role
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights Include
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
Accountable/responsible for ensuring all service calls in shop and field are addressed in a timely and effective manner; supervise available technicians and resources to maximize productivity and proficiency to meet targets in mechanical repair shop.
The Role
- Responsible for day-to-day support of the business of Parts & Service sales to customers
- Responsible to coordinate and perform field services
- Provide coaching and training for all service technicians
- Work with customers, suppliers and co-workers to fulfill service orders and inquiries within service and cost expectations
- Supervise and leads service technicians to ensure repair profit margin performance and customer service are met
- Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including service, warranty programs and parts operations at the branch
- Work Experience: 2-4 years of relevant work experience. Previous experience in On Highway Trucks, Heavy Equipment, Mining equipment and hydraulics service industry considered an asset. Qualified technician or Journeyman is an asset.
- Education: College diploma / Post secondary education. Skilled trade certification considered on asset
- Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint
- Knowledge: Experience working on component repairs, trouble shooting, field services and generating quote labor hours
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights Include
- Award-Winning Health and Wellness Program
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Flexible work arrangements
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
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