Senior Technology Manager-Portfolio And Program Delivery

Description & Requirements
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About This Team
This role is part of the leadership team accountable for the strategy, engineering, and delivery of technology to reliable shared technology infrastructure services, employee support in SSC and cloud enablement, delivering quality processes, controls, and systems, utilized by all lululemon sites and employees, globally.
A day in the life
As Senior Technology Manager, Portfolio and Program Delivery, you are a leader on a team doing exciting and innovative work as we bring infrastructure and cloud services to our enterprise and enable the power of our employees (in SSC, GEC and DC) through technology collaboration and support.
Leading through a small direct team (Program and Project Managers, Business Analysts) and a large indirect team (190+), you oversee a $50M+ CapEx delivery portfolio. You collaborate directly with managers, directors, and VP+ level leaders across technology, business, and product teams.
Responsibilities
You are responsible for leading and developing a team to own, transform, and evolve the following areas
You bring your experience, ideas, and initiatives to influence and drive change to support our growth and scaling.
Portfolio Strategy, Planning, and Management

• Manage portfolio level risks and dependencies
• Lead the Annual Operating Plan (AOP) for portfolio investments
• Lead workforce strategy and planning
• Lead intake, planning (quarterly and interim), and prioritization
• Drive overall portfolio strategy in collaboration with business and technology leadership
• Enable peers and senior leadership through information and insight
• Manage portfolio heath and financials (CapEx, OpEx, and SG&A)

Team Enablement

• Manage leadership team rhythms and plans (meetings, offsites, planning sessions, OKRs)
• Oversee hiring and onboarding in collaboration with hiring managers and P&C partners
• Develop leaders and successors within team and act as a mentor to resources outside of team
• Manage leadership team communications, rhythms and plans (meetings, offsites, planning sessions, OKRs)
• Lead the implementation of standard delivery practices across the portfolio
• Lead Community of Practice for Program and Project Managers, Scrum Masters, and Business Analysts
• Manage portfolio wide communications
• Identify and oversee process improvements
• Lead employee engagement and people development initiatives

Program Oversight

• Lead the planning and delivery within the portfolio of enterprise and cross-functional initiatives (e.g., Supply Chain, Retail Engineering, Digital Engineering)
• Lead program delivery in partnership with cross-functional technology and business teams

Qualifications

• Detail-oriented; Results-oriented; Problem solver
• Demonstrated ability to communicate and present ideas and across all levels of the organization
• 5+ years of direct people management and leading technology delivery through others
• 2+ years in global Retail technology industry experience preferred
• Project Management Professional (PMP) designation preferred
• 3+ years of experience leading in a product centric delivery environment
• Demonstrated experience leading teams adopting delivery methodologies
• Strong communication and interpersonal skills with a high degree of professionalism in working collaboratively at all levels of the organization.
• Bachelor’s degree information technology or related field
• Demonstrated experience managing $20M+ technology delivery portfolio
• 12+ years of experience in information technology with direct work experience leading complex, global technology initiatives

Must haves

• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Communicate with honesty and kindness and create the space for others to do the same.
• Foster connection by putting people first and building trusting relationships.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career:  

• Paid time off
• People networks, mentorship programs, and leadership series (to name a few)
• Parenthood top-up
• Savings and retirement plan matching
• Fitness & yoga classes
• Generous employee discount
• Extensive catalog of development course offerings
• Extended health and dental benefits, and mental health plans

Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.