Senior Manager, Gbm Communications

Requisition ID: 176201

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The incumbent will lead and oversee the development, implementation and coordination of Scotiabank Global Banking and Markets (GBM) business line communications plans globally, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

Accountabilities

• The primary portfolio of accountability includes (1) Global Business Payments; and (2) Corporate and Investment Banking (CIB). Other stakeholders may be included as the need arises.
• Partnering with GBM regions and business lines (specifically GBP and CIB to ensure consistent messaging and appropriate dissemination of information to employees.
• Identifying and managing communications needs to support business partners across GBM. Working closely with business partners and other stakeholders; providing advice and direction on communication strategies where required.
• Developing and editing communications materials (internal and external), business and regulatory updates and other announcements based on input gathered from business unit heads, support unit heads and other stakeholders.
• Leading development and execution of communications objectives for assigned initiatives, and contributing to concepts, ideas and programs as required.
• Ensuring alignment of all communications with Global Communications and all-Bank plans and priorities.
• Building effective working relationships across the team and with various business line and corporate function contacts.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Facilitating a culture of open and honest communication.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team member by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.
• Coordinating the delivery of communications to target audiences (internal and external).
• Staying current and implementing communications best practices to ensure consistent and effective message delivery. Actively sharing knowledge and experience to enhance the development of all team members.
• Maintaining a high level of full-service industry knowledge and customer service
• The incumbent champions and leads a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Representing GBM communications on various working teams and at periodic cross-functional status meetings.
• Developing editorial content for the GBM’s Intranet page to promote awareness of key strategic initiatives, product launches or other high-profile news items.
• Manages GBM’s internal communications content across portfolio of accountability by:
• Working closely with internal business partners, senior management and other key stakeholders to develop, write, edit and effectively execute communications aligned with GBM’s Strategy, strategic initiatives and long-term vision.
• Actively participating and contributing to touch bases and team meetings and encouraging the generation of new ideas and approaches.
• Supporting SVP internal communications and Town Hall events including drafting agenda and presentation materials, coordinating logistics, and moderating events live to ensure seamless execution
• Manages end-to-end process (communications strategy, development, and delivery) for all communications spanning the portfolio of accountability by:
• Plans and executes internal and external communications across portfolio of accountability by:
• Working closely with GBM business partners to develop high-quality communications that support the strategic direction of the business, build understanding of and engagement with these programs and effectively promote and motivate our senior leadership team and partners.
• Contributes to the effective functioning of the GBM Communication teams by:
• Delivering quarterly communications requirements to support the rollout and engagement of the GBM strategy and its execution.
• Supporting senior management, and business partners by interpreting complex messages and creating targeted communications for various layers of the organization.

Education / Experience / Other Information=

Education

• Minimum undergraduate degree in English, Communications, Journalism, Business Administration, Marketing Communications or a related discipline; a post-graduate certificate in Public Relations is an asset.

Practical Experience

• Minimum eight years of relevant corporate communications or related industry communications experience.
• Extensive financial institution experience, along with understanding of capital markets, is an asset.
• Demonstrated expertise to provide sound, actionable communications counsel to senior management and support business line strategy and teams.
• Excellent oral and written English communication skills (Spanish is an asset).
• Extensive knowledge developing communications for different channels and media.
• Excellent project management skills with a high-level of accountability for the quality and timely completion of projects.
• Media relations and social media experience preferred.
• Demonstrated expertise in planning and implementing strategic communication programs (internal and external) including seeking, creating and championing creative communication solutions.

Individual

• Ability to work with senior levels of management.
• Strong relationship management skills.
• Strong planning, time management and organizational skills; ability to multi-task across many projects simultaneously and ability to meet tight deadlines.
• Desktop publishing and video experience, an asset.
• Discrete ability to recognize and appropriately handle sensitive and confidential information.
• Ability to work independently with minimal direction, but with regular reporting and updates.
• Knowledge of the financial services marketplace with a solid understanding of Scotiabank’s competitive positioning within those markets.
• Accurate and detail oriented, with excellent analytic and creative skills.
• Excellent knowledge of business-related software such as Excel, Word, PowerPoint, etc.

Working Conditions

• Work in a standard hybrid office-based environment; non-standard hours are a common occurrence.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.