Selling Associate-Halifax Jobs

Description

The Selling Associate drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of work area. The Selling Associate will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.

Key Responsibilities:

When assigned to the sales floor:

• Provides customers with the perfect bra fit by asking effective questions
• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap:

• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
• Executes floorset proficiently
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• When assigned to floorset activity:
• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
• Recovers cash wrap selling zone and “go-backs”
• Understands and adheres to brand standards
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
• Builds customer loyalty by opening Victoria’s Secret Angel Cards (US only) and through customer email and phone capture
• When assigned to processing and replenishment:

All associate roles at Victoria’s Secret are responsible for:

• Supporting all activities related to providing a safe working environment
• Keeping an awareness of, and building personal capability in, loss prevention
• Understanding and demonstrating Company values
• Creating customer awareness of programs available to them, (i.e. Victoria’s Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable
• Driving top line store sales results and growing the business through action and productivity
• Understanding and adhering to visual merchandising brand standards
• Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
• Reinforcing store strategy to reduce shrink
• Assisting in housekeeping of sales floor and communicating maintenance issues
• Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
• Setting personal goals and tracking individual and team performance to the goals
• Taking initiative to recover and replenish merchandise, so it is available to sell

Qualifications

• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
• Demonstrates a sense of urgency
• Is resilient and bounces back quickly from setbacks
• Proven ability to meet or exceed goals preferred
• Pursues opportunities to take on more responsibility
• Exhibits an authentic desire to exceed the customer’s expectations
• Seeks out coaching from leaders and peers to improve productivity; leads own learning
• Has a healthy, competitive spirit, while maintaining a team focus

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada.