Delivery Manager - Hybrid-Halifax

Your New Company

Our client, in Canada is looking to hire “Delivery Manager’ to join their team for a contract

Your new Role

• Work closely with various stakeholders on organizational strategic initiatives.
• Be responsible for the overall P&L –both revenue and profitability
• Mentor leaders and interact as senior executive with customers as needed.
• Lead digital first transition strategy, using Cognizant tools and platforms
• Lead and manage large scale operations in the US, Canada, Mexico, and India
• Contribute to new customer solutions through the lens of the customer.
• Collaborate with operational leaders who manage large scale operations in the US, Canada, Mexico, and India. The objective being customer reference ability.
• Partner with internal vertical and horizontal partners to leverage and develop customer relationships.
• Drive process review meetings intended to improve efficiencies and process improvements through technology utilization, analytics, robotic automation and six sigma initiatives.
• Develop plans to address customer concerns and improve satisfaction scores.
• Design/Solution, Develop and Deploy large cloud native Products/Platforms

What you need to succeed

• Excellent negotiation skills
• Ability to work with senior stakeholders in delivery, Quality, business development, relationship managers, pre-sales and transition teams.
• Must bring in deep domain expertise in Telecom, thought leadership, understanding of current & future trends, use of latest technology to drive improvements, ability to drive service excellence and client business value in these areas, understanding of quality and operational excellence drives, understanding of analytics.
• Highly developed people skills
• Highly Organized, Strong desire to succeed and share success.
• Exceptional communication skills – verbal / written.
• Strong presentation skills
• Results orientated individual with energy and commitment with a high degree of initiative.
• Strong client presence

What You’ll get in Return

The client is offering a new an exciting opportunity to work on challenging projects with a competitive rate for contractors

Interested?

If you are interested in this role, please share a copy of your most updated CV in word document