Sales Generalist Ii (Remote Planning)

WHAT YOU'LL NEED TO HAVE
• You have experience in Sales and solutions-oriented with a strong home-furnishing interest.
• You have strong social skills and your driven by working with people.
• You have strong communication skills, verbal and written in local language.

WHAT YOU'LL BE DOING DAY TO DAY
• Provide qualitative customer support in all remote channels, including live video calls, to secure a great customer experience, thus building trust in the IKEA brand.
• Offer home furnishing solutions, by demonstrating a commercial approach and true salesmanship in every customer contact, in order to maximize sales.
• Contribute with input to set, and responsible for reaching, personal goals that align with and contribute to the unit, function and team goals.
• Actively seek information about the IKEA product range and services to stay up to date with commercial priorities and activities, and to maintain ability to steer sales.
• Capture relevant customer insights to enable other parts of Ingka to improve the customer experience.

TOGETHER AS A TEAM
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!




JUST SO YOU KNOW
In the IKEA world, this position is officially referred to as Sales Generalist II (Remote Planning)