Sales Coordinator Jobs

The ideal candidate will be the point of contact for the company and customers. This candidate will

have the following responsiblities:

-Customer Services (60% of your time)

·Answer calls, voice mails, emails, and social media messages

·Coordinate internally to get the answer or solution you need.

·You are the face of the company; interactive communication is key, collect maximum feedback, and deliver more than expected.

·Reasons customers call, but not limited to General inquiry about the company or products, about a how to or ideas on the use of a product, complaints or concerns, online orders or even new prospects or distribute to sell our products in stores or else.

-Sales Coordination (40% of your time)

·Provide customers with product samples and catalogs.

·Perform administrative duties, such as preparing new listing sheets, content or image updates, price adjustment sheets, and filing account reports.

·Manage some local customers/stores; inquiries, confirming orders, etc.

·Updating information in the CRM system

·Occasional needs for travel (locally, nationally, or internationally) to assist in trade shows. Usually short stays between 2 to 4 days per travel

·Occasional store visits upon need

·Reporting to the director of sales

Qualifications

• Strong verbal and written communication skills both in French and English
• Well-organized with an aptitude in problem-solving and excellent time mangement
• 1 year of experience in customer service.
• Bachelor's degree or equivalent experience