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Regional Clinical Training Specialist

Company

Envista Holdings Corporation

Address Vancouver, British Columbia, Canada
Employment type FULL_TIME
Salary
Category Medical Device
Expires 2023-08-29
Posted at 8 months ago
Job Description
Dental professionals have known the DEXIS brand as the leader in digital intraoral radiography and diagnostic software innovation for over 20 years. DEXIS products represent a full portfolio of award-winning imaging and digital solutions including cone-beam computed tomography (CBCT), handheld x-rays, intraoral scanners, sensors, and navigated surgical solutions. With one of the largest installed bases of dental imaging devices in the industry, over 150,000 offices trust DEXIS around the world. Learn more at www.dexis.com .



The primary function is to provide hands-on and/or remote post-sale product training on digital intraoral scanners (IOS) to customers in a clinical setting. Additional training opportunities will include 3D radiographic imaging devices (CBCT), imaging software, and related technology. The Regional Clinical Training Specialist will also serve as source for training escalations within the territory. This includes working with other 1099 contract trainers, ensuring they are properly trained and complying with their contractual agreement. This position will also partner with both internal and external teams in assisting the customer regarding their clinical needs.


Essential Duties & Responsibilities


  • Reporting and maintaining documentation on completed trainings
  • Conduct end-user training on supported products, with a primary focus on digital intraoral scanners (IOS)
  • Manage priorities and timelines well and be comfortable in a fast-paced environment
  • Obtain certification on supported products and recertification as necessary
  • Provides educational support, training and certification to 1099 contract instructors in their territory
  • Perform other duties or special projects as assigned
  • Initial point of escalation and investigation in relation to clinical training within their territory
  • This position may at times require working non-standard hours and could include travel that occurs on weekends when necessary
  • Strong interpersonal face-to-face, phone, and email skills and a strong customer focus
  • Contributes to the development of training curriculum in collaboration with Regional Operations Managers
  • Travel up to 75% as dictated by business needs
  • Provides support to the Regional Operations Managers and Product Management in testing and implementing new products in their territory
  • Responsible for review and follow-up on completed surveys within their territory, to ensure clinical training meets stakeholder needs
  • Attend tradeshow and educational events in their territory for clinical representation and assistance


MOST IMPORTANT COMPETENCIES


  • Adaptability
  • Responsible decision making
  • Flexibility


Personal Trait Profile


  • Poised, strong personal impact
  • Non-political
  • Team orientation (knows when to lead and when to follow)
  • Lives the “continuous improvement” philosophy and can drive change successfully
  • Enthusiastic
  • Confident
  • Logical and creative thinker
  • Ability to articulate the EBS philosophy
  • Ability to influence others – credible
  • Self-starter


Qualifications


Job Requirements:


Proven ability to work remotely and independently in a field environment. Developed organizational skills and ability to prioritize, plan and execute are key success factors in this position. Exceptional interpersonal and communication skills.


Requirements


  • This position will require working non-standard hours and include travel that occurs on weekends when necessary
  • 3+ years hands-on clinical dental experience
  • Must be able to travel up to 75% within region/geography
  • Valid state driver's license and a clean driving record as the position entails extensive use of personal car while on company business
  • Proven experience utilizing dental imaging equipment with an active X-ray certification in Dentistry
  • Associates degree or equivalent certifications and/or licenses


Preferred Skills/Experience


  • Experience with Microsoft Dynamics
  • Experience on KaVo Imaging products
  • Advanced knowledge of radiology a plus
  • Advanced Microsoft Office proficiency
  • Demonstrated ability to work independently
  • 4-year college degree or equivalent work experience


#REMOTE


IND123


Operating Company


DEXIS


Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.


Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.


Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com .