Field Clinical Specialist Tmtt

Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation. Develops clinical education materials in connection with clinical investigations.

Key Responsibilities:

• Interact with KOL and proctors
• Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.
• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.
• Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs
• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.
• Other incidental duties
• Fully monitor clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.
• Business Intelligence
• Provide training and guidance to new Field Clinical Specialists
• Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.
• Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management

Education and Experience:

5 years experience of previous related medical device and/or clinical experience

Bachelor's Degree in in related field Training experience in clinical / technical environment preferred

Full knowledge and understanding of cardiovascular science and full understanding of cardiovascular anatomy, pathology and physiology and “language” of the market and Edwards Lifesciences

Additional Skills:

• Full understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Excellent problem-solving and critical thinking skills
• Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations
• Must be able to work in a team environment, including inter-departmental teams and key contact representing the organization on contracts or projects
• Full knowledge and understanding of cardiovascular science
• Strong written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
• Full understanding of cardiovascular anatomy, pathology and physiology
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
• Ability to manage confidential information with discretion
• Proven expertise in MS Office Suite and ability to operate general office machinery
• Ability to manage competing priorities in a fast paced environment