Receptionist/Clerk, Cardiac Clinics

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more .

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Fraser Health is proudly recognized as a BC Top Employer . Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

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Detailed Overview

Under general supervision this position is responsible for reception and booking of client appointments for the Cardiac Clinics, also performs secretarial duties such as word processing, prepares correspondence, mail, sets up and maintains client files, and related secretary and clerical duties.

Responsibilities

• Completes patient registration documentation, entering data into the computer system.
• Completes workload measurement statistics tabulation for interdisciplinary team.
• Performs reception duties for the Cardiac Clinics. Answers telephones, takes/refers messages; greets, escorts and provides directions to patients and visitors. Informs appropriate staff of patient arrivals.
• Composes correspondence such as form letters as directed; drafts correspondence for review and signature.
• As required, reserves/books meeting rooms for general meetings or educational purposes. Ensures audio/visual equipment is available and functioning.
• Obtains patient records as required; inputs data into Meditech; prepares, maintains and researches patient files and data.
• Performs other related duties as assigned.
• Schedules client appointments for assessments or treatments for the Cardiac Clinics following referral/review by team. Liaises with patients and/or physician offices to schedule and confirm appointments. Adjusts arrangements as required; arranges follow-up visits.
• Opens, dates and distributes mail. Establishes and maintains filing for the entire service.
• Types technical and non-technical material such as correspondence, reports, etc. for physicians and interdisciplinary staff.

Qualifications

Education and Experience

Grade 12 and two years related experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to organize work.
• Ability to operate related equipment
• Ability to keyboard at 45 w.p.m.
• Physical ability to perform the duties of the position.
• Ability to deal with others effectively.
• Knowledge of Medical Terminology
• Ability to communicate effectively both verbally and in writing.

Salary range

The salary range for this position is CAD $26.06/Hr. - $26.06/Hr. / hour