Receptionist, Corporate Services (4-Month Contract)

Company Description

Make an impact at a global and dynamic investment organization

When you invest your career in CPP Investments, you join one of the most respected and fastest growing institutional investors in the world. With current assets under management valued in excess of $500 billion, CPP Investments is a professional investment management organization that globally invests the funds of the Canada Pension Plan (CPP) to help ensure long-term sustainability. The CPP Fund is projected to reach $3 trillion by 2050. CPP Investments invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and is headquartered in Toronto with offices in Hong Kong, London, Luxembourg, Mumbai, New York City, San Francisco, São Paulo and Sydney.

CPP Investments attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:

• Global career development opportunities
• A deeply rooted culture of Integrity, Partnership and High Performance
• Being motivated every day by CPP Investments’ important social purpose and unshakable principles
• Accelerated exposure and responsibility
• Diverse and inspiring colleagues and approachable leaders
• A flexible/hybrid work environment combining in office collaboration and remote working
• Stimulating work in a fast-paced, intellectually challenging environment

If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here’s an opportunity for you to invest your career at CPP Investments.

Reporting to the Manager, Corporate Services NA, the Receptionist is a customer service oriented professional responsible for greeting visitors, answering a multi-line switchboard, and providing meeting room management. Additionally, the Receptionist is engaging in broader Corporate Services initiatives as required. In this shared position, the Receptionists will reinforce CPP Investments’ position as a global investor and will strongly reflect our Guiding Principles of Integrity, Partnership, and High Performance. This is a 2 Month Contract.

Responsibilities:

• Completes nightly metrics to capture data on meeting room utilization and visitor volume. Notes important or significant meetings for monthly reporting.
• Provides all new employees to CPP Investments with first day information, coordinates with Corporate Services team for access card photo taking and arranges for Managers to greet them at Reception.
• Greets and registers all visitors, vendors, and new hires to the CPP Investments One Queen office
• Manages and maintains an up-to-date list of departmental representatives for quick call transferring
• Manages and maintains all documents related to reception operation.
• Assists with front of desk requests from guests and or CPP Investments employees.
• Runs small projects or initiatives end to end, identifying and escalating issues, and meeting stakeholder requirements
• Ensures that Reception area is continuously stocked with all CPP Investments related materials including Annual Reports, Information Booklets, Pitch Books, etc.
• Provides back up support to Guest Services when necessary
• Assists with miscellaneous administrative tasks for Corporate Services departments.
• Works alongside the other Receptionist to proactively assume equal responsibility for reception operations.
• Answers all incoming phone calls and redirects as necessary. Ensures that all phone inquiries are handled efficiently, politely, and with confidentiality.
• Engages in a variety of support requests including facilities and building requests, transportation requests, courier/mail requests coordinating last minute room bookings, coordinating tech support requests, coordinating meeting room service requests.
• Creates and reviews documents for Corporate Services as requested.

Qualifications

• Proficiency using Microsoft Office Suite
• Requires excellent communication skills, both written and verbal in English (French and additional languages an asset).
• Prior experience in investment firms, banks, law firms or other financial services related industry also an asset.
• Must be customer focused with a desire to exceed customer expectations and utilize strong interpersonal skills when interacting with all levels of staff and external visitors.
• Minimum high school diploma, (College Diploma or Bachelor’s degree preferred) with 2 years’ experience as a receptionist working in a corporate work environment.
• Maintains a highly professional demeanor in all interactions with CPP Investments employees and visitors. Must be able to maintain high level of confidentiality with respect to business matters.
• Hospitality and client services background an asset

Additional Information

Visit our LinkedIn Career Page or Follow us on LinkedIn.

At CPP Investments, we are committed to diversity and equitable access to employment opportunities based on ability.

We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process.

Our Commitment to Inclusion and Diversity:

In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience. If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs.

Disclaimer:

CPP Investments does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CPP Investments to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. CPP Investments will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

Mandatory Vaccine Policy

All employees in the Toronto, New York, San Francisco, Mumbai, Sydney, Hong Kong, and Sao Paulo offices will be required to be vaccinated against COVID-19. Accommodations to this policy will be made for medical or other protected grounds. Please contact us to discuss any accommodation needs.