Project Manager, Technology Jobs

Reporting to the Associate Director, Information Management & Security, the Project Manager, Technology will play a key role within the department by providing direction, leadership and guidance to project teams and managing the design, integration and implementation of solutions that support the organization’s technology initiatives.

Having managed all aspects of transformational enterprise-wide IT projects in complex, multi-departmental environments, you’re well prepared to develop, design and implement policies and programs for major business transformation and performance improvement technology-related projects based on the TPA's strategic directions and long-term business needs. This will include determining project requirements, conducting research and evaluations, obtaining all approvals and signoffs, and developing, managing, and reporting on detailed project plans of varying levels of complexity.

A certified Project Management Professional, you’ll confidently lead, facilitate, and contribute to the design, creation, development and sustainment of corporate standards for Technology Services, including formalized project management methodology, change management, application development and migration, as well as oversee, participate in, or support project staff recruitment, training and supervision. Your technical expertise will prove equally valuable as you inform and educate senior managers, business users and technology peers on technology trends and the effective use of business and technology solutions and information management.

Responsibilities

• Lead project post-implementation reviews with stakeholders to document, communicate and integrate lessons learned into future projects.
• Create, maintain, and execute all appropriate project artefacts (e.g. project charter, statement of work, budget plans, change management plans and other project-related documentation).
• Identify, mitigate, avoid and/or remove roadblocks or project risks by proactively identifying and monitoring technology project risks/issues to develop mitigation/resolution plans that support successful project completion, escalating where necessary.
• Plan, design and direct the project to deliver on the technology roadmap’s goals.
• Develop and design mechanisms and metrics to report project management (PM) team progress and performance (e.g. key performance indicators, lessons learned, client satisfaction surveys) for leadership team decision-making.
• Advise, coach and mentor other project staff and/or stakeholders.
• Monitor technology-related project work for compliance with established organizational processes and mandates.
• Develop project management tools, resources, and processes aligned with best practices
• Conduct regular monthly analysis of budget and utilization variances.
• Develop, forecast, track and communicate technology project resource and budget requirements for stakeholders.
• Lead and drive all activities during implementation, requirements gathering, design, installation, training, deployment and evaluation with internal and external stakeholders.
• Develop, plan, and lead communication with project stakeholders; foster positive stakeholder relationships and allocate timely resources across all business units.
• Educate and coach teams on established standardized Project Management methodologies and processes to provide direction for assigned projects.
• Take ownership of and responsibility for full-cycle project management for the complex implementation of key technology-related strategic projects (O365, CRM integration, Telephony, SAP upgrade) from initiation to close out (e.g. scope, budget, timeline, resource allocation, task sequence, developing performance goals).

QUALIFICATIONS:

• Considerable experience with contract negotiations, procurement procedures and Vendor and Contract Management.
• Knowledge of and/or Certified Scrum Master (CSM) certification is considered an asset.
• 5+ years’ experience in project management, preferably in the IT industry.
• Ability to manage large-scale multi-divisional technology projects.
• Project Management Professional (PMP) certification.
• Extensive experience managing all aspects of transformational enterprise-wide IT projects in complex, multi-departmental environments (including budget and timeline management, scope management, estimating and managing project resources, risk management, issues management, organizational change management, timely decision-making, critical path identification, business transformation, data transformation/migration, user experience optimization, etc.).
• Experience working in a matrix project management environment using tools such as Microsoft Enterprise Project Management, SharePoint, or other equivalent project schedule and project document management tools.
• Excellent communication and presentation skills, including effectively communicating project status to multiple streams of Executive and Senior management, business and technical stakeholders for assigned projects.
• Excellent people management skills and experience working with and managing technical project teams in application development and implementation of infrastructure solutions.
• Demonstrated knowledge of project management tools for planning and implementing complex projects and packages.
• Post-secondary education in Computer Science or a related discipline (or an equivalent combination of education and experience).

** NOTE**

As employees we all share in maintaining a safe environment for customers and visitors and a safe work environment for TPA employees. This environment always promotes and exemplifies our Core Values of Excellence, Innovation, Collaboration, Service, Respect and Commitment.

TPA is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and workplaces. TPA is committed to fostering a diverse workforce that is representative of the community it serves at all levels of the organization, and supports an inclusive environment. TPA welcomes applications from members of groups with historical or current barriers to equity, including but not limited to Black and racialized groups, women, Indigenous peoples, persons with disabilities, people from the LGBTQ(IA2S+) community, and others with the skills and knowledge to productively engage with diverse communities. We seek to maintain our commitment to excellence and recognize that increasing the diversity of our employees supports this objective. We are dedicated to equal opportunity.

TPA encourages applications from all qualified applicants and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources.

TPA has an Employment of Relatives Policy which controls relatives of current employees from being hired, assigned, transferred or promoted into positions where there is a conflict of interest due to relationship. Should you be selected for an interview, you will be asked to disclose the name, relationship and position of any relative who is a current TPA employee.

We thank all applicants; however, only those selected for an interview will be contacted.

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