Porfilio Resource Coordinator (Prince George) (Paladin Security)

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Duties and Responsibilities

• Strategically schedule employees for shifts within a portfolio of sites, minimizing overtime
• Conduct interviews for the critical response team.
• Assist the Office with other duties as required
• Track and submit mileage and travel expense reimbursements for employees
• Create and distribute post orders for special coverages
• Builds jobs, customers and billing information into winteam with an error rate less than 2% for your portfolio of sites.
• Liaise with the Account Managers on missed coverage, overtime, payroll corrections, and compliance alerts on a weekly basis
• Develop a thorough understanding of contractual obligations for the portfolio that you are assigned to including site visitations, ongoing training, and a close working relationship with the account manager.
• Conduct telephone interviews or phone screen interviews with applicants and schedule successful phone screen candidates for interviews.
• Supports day-to-day employee inquiries in a timely and productive matter.
• Identify errors and gaps in schedules and escalate to the responsible manager or supervisor.
• Assist with scheduling short notice/emergency special coverage requests
• Provide coaching on scheduling techniques and best practices for other office members, site supervisor, and human resources

Education, Skills And Qualifications

• Excellent communication skills both written and verbal
• Strategic thinking and problem-solving
• Proven ability to build and maintain strong working relationships
• Proficiency in computer usage. Preference will be given to applicants with previous experience with Microsoft Office Suite and WinTeam
• Ability to multi-task
• Ability to meet strict deadlines and prioritize
• Strong leadership, organization, and facilitation skills

Education Requirements (Any)

High School Diploma/GED

Grade 12 or GED equivalent

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance

This job reports to the Branch Manager

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1

Value