People And Culture Coordinator

Reporting to the Manager, People & Culture, the People and Culture Coordinator will be responsible for assisting with day-to-day People and Culture related activities, such as recruitment, onboarding, providing support to team members, participating in projects, assisting with the maintenance of reports and information and other projects as directed. A sound knowledge of HR concepts will ensure that we continue to effectively deliver exceptional service to our clients.

Duties & Responsibilities

• Maintains good working relationships with team members across various stations and departments
• Maintains People and Culture electronic filing systems; ensuring accuracy and completeness of confidential personnel files and team member records
• Supports the talent acquisition team as required, including participating in interviews, initiating criminal background checks, preparing new hire packages, and creating and peer reviewing offer letters
• Actively participates in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Coordinates the team member resignation process, including facilitating exit interviews, and tracking the return of company equipment
• Supports the People and Culture Advisors in team member matters and investigations
• Coordinates and facilitates Porter’s orientation program for new team members
• Monitors the general People and Culture email inbox by providing a high level of customer service, responding to daily inquiries relating to company policies, programs and procedures in a timley manner
• Generates ad hoc HRIS reports
• Responsible for the onboarding of all new team members, ensuring all required documentation is complete, prior to their first day
• Responsible for the creation of change forms and various administrative tasks

Behavioural Competencies

• Teamwork: Working collaboratively with others to achieve organizational goals.
• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

Qualifications

• Knowledge of relevant legislation such as the Occupational Health and Safety Act and its regulations, the Workplace Safety and Insurance Act, and the Human Rights Code
• Excellent communication and presentation skills, both verbal and written
• Minimum 1-2 years’ experience in a Human Resources environment
• University Degree/Certificate in Human Resources Management or equivalent education
• Ability to work well independently, as well as collaboratively in a team environment
• Working toward a CHRP designation would be an asset
• Ability to work in a highly confidential manner with all work related contacts and exercise a high degree of tact and discretion
• Proficient in Microsoft Office Suite and Google
• Ability to prioritize and multi-task and work effectively in a fast paced environment
• Outstanding attention to detail with a high level of accuracy

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.