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Partner Relations Manager (Higher Education) - Canada, Remote
Company | Riipen |
Address | Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-22 |
Posted at | 8 months ago |
Department: Account Management
- Drive revenue growth and contract renewals for a book of accounts across North America working with all contacts associated with the account including educators, career services, and decision-makers;
- Conduct regular check-ins and follow-ups with decision-makers and educators at institutions in your book of accounts;
- Work closely with Employer Partnerships to ensure we are acquiring good-fit projects for academic institutions.
- Develop account success plans at the account and educator level; deeply understanding the goals of the account and the individual educators using the Riipen platform to drive the best possible experience;
- Coordinate with partners at academic institutions to design a detailed rollout plan for top-down and organic bottom-up faculty adoption with targets and timelines customized for the academic partners' goals utilizing all Riipen customer-facing teams;
- Work closely with our Customer Success team to ensure that your accounts are receiving exceptional customer service;
- Consult on experiential learning assignment design and development with educators;
- Partner with career services teams to help them engage their own employer and alumni networks in project-based learning;
- Host webinars, platform demos, meetings and workshops (including on-site, when possible) to spread Riipen brand awareness at your partner institutions;
- Report on key metrics for your accounts that align with Riipen departmental and company OKRs (Objectives and Key Results);
- Create proposals and presentations to drive renewal and expansion discussions;
- Work closely with the Academic Sales team to successfully transition new accounts to our services and set them up for future success;
- Experience in presenting to clients and are comfortable building engaging sales-based presentations to a range of audiences;
- A data-driven spirit, driven and motivated to understand metrics and KPIs (Key Performance Indicators) to hit your goals;
- Strong problem-solving, organizational, and analytical skills.
- A sales mindset, working to meet and exceed revenue targets through delivering exceptional, value-add relationships with your accounts;
- Passion and experience in building strong relationships both in person and remotely;
- Previous experience working in or a clear understanding of the education sector (higher-ed preferred);
- An entrepreneurial spirit and enjoy working in a fast-paced, start-up environment;
- A natural ability to inspire our customers to get excited about working with Riipen;
- 5+ years experience in a client-facing relationship-building or sales role, ideally in a role focused on account growth and expansion;
- Bachelor's degree or equivalent diploma in education, business, marketing, or related discipline;
- Knowledge of or experience with project-based experiential learning;
- Experience working in or closely with a SaaS business;
- Experience and success working with remote teams;
- Experience with HubSpot, G-Suite for Business.
- Extended Health and Dental benefits from your first day
- Work From Home Stipend and a Learning & Development fund after 6 months of employment
- Remote work environment with work travel opportunities (when appropriate)
- 4-weeks of annual vacation
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