Manager, Quality Assurance & Risk And Control Self-Assessment (Remote)

Why join us

Brex empowers the next generation of businesses with an integrated corporate card and spend management software. We make it easy for our customers to manage every aspect of spending and empower their employees to make better financial decisions from anywhere they live or work. Brex proudly serves tens of thousands of growing businesses, from early-stage startups to enterprise leaders.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Why join us

Brex is reimagining financial systems so every growing company can realize their full potential. As the financial OS, we’re building software and services in one place—disrupting long-entrenched institutions with products and experiences that better serve the ambitions of our customers.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex

The Operations team is the bridge between our product and our customers. Our priority is to keep our customers happy and their businesses protected, while delivering vital information back to our internal teams. We are responsible for underwriting all of our customers, while simultaneously managing Brex’s risk exposures. We work cross-functionally with Risk, Compliance, Data, and Engineering to allow Brex to scale efficiently, keeping quality top of mind.

What You’ll Do

As the Manager of Quality Assurance & Risk and Control Self-Assessment, your primary role will be to oversee and enhance the quality assurance and risk management processes within the organization. You will collaborate with cross-functional teams to identify areas of improvement and implement effective strategies to ensure compliance and mitigate risks. Utilizing a data-driven approach, you will measure the effectiveness of these initiatives and make informed decisions to continuously improve the quality assurance and risk management practices. Building strong relationships across departments is essential, as you will work closely with every function in Operations - including outsourced teams. Additionally, you will play a crucial role in the organization's bi-annual planning process and provide coaching, mentorship, and development opportunities for your team members.

Responsibilities

• Develop and maintain effective documentation and record-keeping systems related to quality assurance and risk management activities.
• Prepare comprehensive reports and presentations for senior management, highlighting key findings, risks, and recommendations.
• Continue to develop and implement a comprehensive quality assurance strategy to ensure adherence to established standards, procedures, and regulatory requirements.
• Provide guidance and training to staff members on quality assurance processes, risk management methodologies, and control self-assessment techniques.
• Stay abreast of industry best practices, regulatory changes, and emerging trends in quality assurance and risk management.
• Conduct regular audits and assessments to identify areas for improvement, evaluate internal controls, and recommend corrective actions.
• Collaborate with cross-functional teams to establish quality metrics, targets, and performance indicators, and monitor progress towards meeting them.
• Coordinate with internal and external stakeholders to ensure effective communication and coordination of quality assurance and risk management initiatives.
• Analyze data and trends to identify potential risks, patterns, and root causes, and provide actionable insights to senior management.
• Design and execute risk and control self-assessment programs to identify and evaluate key risks, assess control effectiveness, and develop appropriate remediation plans.
• Stay updated on advancements in technology and tools related to quality assurance and risk management, and recommend appropriate solutions to enhance efficiency and effectiveness

Requirements

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
• Bachelor's degree in a relevant field or equivalent experience
• Excellent analytical and problem-solving skills, with the ability to identify risks, assess their impact, and develop appropriate mitigation strategies.
• Strong project management skills, including the ability to prioritize tasks, manage timelines, and deliver results within specified deadlines.
• Proven experience in quality assurance, risk management, or control self-assessment roles, preferably in a managerial capacity.
• Ability to adapt to changing priorities and handle multiple tasks concurrently while maintaining a high level of professionalism and quality output.
• Knowledge of industry best practices, regulatory changes, and emerging trends in quality assurance and risk management.
• Familiarity with relevant regulatory requirements and industry standards
• Strong attention to detail and a commitment to maintaining accuracy and integrity in quality assurance and risk management processes.
• Strong understanding of quality assurance methodologies, risk management frameworks, and control assessment techniques.

Bonus

• Experience working in the fintech industry or a similar fast-growing startup environment, demonstrating familiarity with the unique challenges and dynamics of such organizations.
• Familiarity with agile methodologies and project management frameworks, enabling efficient execution of QA and RCSA initiatives in a fast-paced and iterative environment.
• Experience with scaling a quality assurance and risk and control self-assessment organization globally, demonstrating the ability to develop and implement strategies across multiple locations or regions while maintaining consistency and effectiveness.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.