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Manager, Home And Community Care - Clinical Programs (Pft)
Company | Home and Community Care Support Services |
Address | London, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-06-14 |
Posted at | 11 months ago |
Home and Community Care Support Services South West is seeking a Manager, Home and Community Care for our Clinical Programs Portfolio
- Exemplify, embrace and intentionally promote an inclusive work environment where all are meant to feel they belong
- Analyze information from information systems/databases, service providers, patient reports, staff feedback, and industry trends and practices to formulate recommendations and provide input to planning processes for future programs, policies, and services.
- Establishes and monitors consistency in standards of practice within program areas across the organization
- Embody HCCSS mission, vision and values and apply quadruple aim (enhancing patient experience, enhancing provider/staff experience, improving value and improving populations health) to support continuous quality improvement in daily work
- Be the first-level of management in a specialty/geographic area.
- Provides leadership on program development, evaluation and continuous improvement for the Nurse Practitioner, Palliative Nurse Liaison and Rapid Response Programs
- Continually demonstrate a commitment to create a positive culture of equity, inclusion, diversity and anti-racism
- Resolve problems and conflicts regarding clinical and interpersonal issues that require consideration of multiple sources of information.
- Supervise the performance of the Care Coordination team and direct nursing team within a specialty/ geographic area, including determining and assigning workload, and coaching and providing guidance on handling care coordination issues.
- University degree in Nursing; a Master’s degree is an asset
- Experience and working knowledge of care delivery in community and health care environments
- Working knowledge of direct care/care coordination models used in community health care organizations, community resources (e.g., services and programs), and roles of health care professionals
- Excellent organizational, negotiating, and problem solving skills
- Five (5) to seven (7) years related experience, preferably in a unionized healthcare environment; with minimum two (2) years management experience (or an equivalent combination of education and experience);
- Knowledge of tools, systems and databases used in patient care delivery and management, utilization development of outcomes
- Excellent planning and time management skills are required to manage multiple priorities and deadlines
- Excellent relationship building and management skills
- Experience in program design development and evaluation, program implementation, health system planning and project management required
- Knowledge of challenges and issues, methods and practices for outsourced/ contracted services and service providers
- Develops, implements and maintains relevant procedure manuals
- Accountable for own actions and decisions, making decisions within the scope of the position and referring issues/problems/events to the Director as required
- Self-directed with an ability to organize, plan, prioritize and multi-task
- Solid facilitation and presentation skills
- Flexible, adaptable and responsive to change
- Detail-oriented
- Understanding and demonstrated effectiveness and commitment to driving and promoting exceptional quality care for patients and families through evidence-based practice
- Adept in the use of MS Office applications (e.g., Word, Excel, Outlook, PowerPoint, etc.)
- Demonstrated critical thinking
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