Account Manager - The Home Depot

What will you do?

Schneider Electric Canada has an outstanding opportunity for a passionate/motivated individual to assume the role of Account Manager – The Home Depot Canada. This role within our Home & Distribution Business Division will be focused on managing and growing this critical account. This position is based out of the GTA area but will be national in scope.

The Account Management role will include a focus on;

• Third party sales organizations that visit the stores on behalf of Schneider Electric to improve the entire customer experience.
• In addition to managing the strategic nature of the account, managing the daily /regular client queries to ensure client satisfaction (lead point of contact for all customer account management matters)
• Assisting with challenging client requests or issue escalations as needed
• Acting as liaison with cross-functional Schneider Electric teams including;
• Marketing
• Connecting with key business executives and stakeholders in order to maintain our existing business and grow the Schneider wallet share
• Identifying new business opportunities (key component to this role)
• Developing strong relationships at all levels within the Home Depot Canada organization, including customer stakeholders and executive sponsors
• Developing and executing a Strategic Account Plan for The Home Depot and adjusting the plan on-going as the business evolves
• Forecasting, analyzing customer data and tracking key account metrics (e.g. quarterly sales results and annual forecasts) and presenting the progress on a quarterly basis
• Global Supply Chain
• Communicating the progress of monthly/quarterly initiatives to internal and external stakeholders
• Ensuring timely and successful delivery of our products and solutions according to customer needs and objectives
• Customer Service
• Product Development
• Negotiating contracts, closing agreements, and establishing a timeline of performance

What qualifications will make you successful?

We know skills and competencies show up in different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.  

• 7+ years of experience working with a large national retail client (Home Depot or similar) as an Account Manager, Key Account Manager, Sales Account Manager, or other equivalent role
• Ability to excel within a cross-functional team environment
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Experience delivering client-focused solutions to customer needs
• Ability to travel nationally within Canada (up to 50%)
• Excellent listening, negotiation, and presentation skills
• Solid experience with MS Office (particularly MS Excel and PowerPoint)
• Bachelor's degree or College Diploma in a relevant discipline
• Demonstrated ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

Who will you report to?

Director Retail Solutions

Let us learn about you! Apply today.

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€34bn global revenue

128 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

You must submit an online application to be considered for any position with us. This position will be posted until filled

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.