Learning Experience Design Consultant (Learning And Development)

McDonald’s has an incredible and exciting opportunity for a Learning Experience Design Consultant on the Global Learning & Development team. In this role, you will be part of the Global Learning Design and Technology team during a period of unprecedented innovation and advancement. As a Learning Experience Designer, you will work closely with Experience Design Managers on assigned projects. This includes designing global, modern learning experiences that drive behavior change through immersive, engaging experiences and preparing the content for global deployment in over 12 languages. All this to enable performance excellence in McDonald’s restaurants every day resulting in engaged employees delivering delicious food and feel-good customer experiences Responsibilities In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

• Designs and develops immersive, engaging, multi-modal human-centered learning experiences using varied media and digital learning tools to achieve business and related behavioral objectives
• Conducts needs assessments and gains agreement with key collaborators on program outcomes and success metrics
• Uses qualitative and quantitative data-driven insights to improve learning experience design and execution; shares standard methodologies and lessons learned
• Partners with program managers, peer designers, learning technology and global/market learning teams to provide subject matter expertise on instructional design theory, modalities, content, implementation, engagement, and learning strategies
• Complete quality reviews and testing of digital learning experiences to ensure product looks good and functions correctly on all targeted devices, completes successfully, and is free of grammatical and branding issues
• Provides support in the piloting / implementation of new programs and acts as a liaison to the Learning Technology and Information Technology Support groups, markets, contractors and vendors
• Networks externally, researches, and experiments with using emerging industry standard processes, methodologies, and innovative solutions that enhance and reimagine the learner experience
• Brings partners and learning team leadership and peers along on the journey to gain buy-in throughout and gather feedback along the way
• Crafts communication plans and assets to support the deployment of learning initiatives across markets to drive awareness and adoption – motivating learners to be excited by the offerings
• Leads and project manages assignments through the learning experience design process, including those supported by external vendor partners or global team members
• Engages with learners and key partners to gather user/team member feedback, test theories (including conducting prototype labs), design and validate program effectiveness
• Collaborates with small and large teams to achieve goals
• Consults and architects learning experiences on complex learning projects focused on driving behavior change and elevating the employee experience

• Demonstrated application of instructional design and HPT principles
• Ability to manage multiple projects, including partners, and deliver results within tight deadline
• Experience with scenario/project-based, or game-based learning design a plus
• Experience with LMS environments
• Demonstrated design experience across learning modalities (ILT, eLearning, Virtual, Performance Support) – Articulate Storyline v2 and Captivate 9; Inkling and Adobe tools being leveraged
• Experience applying change management and marketing strategy to engage learners a plus
• Experience of working across different Global markets (Desirable)
• Demonstrated project management skills; ability to meet deadlines and stay in budget

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.