Jr. Inside Sale Representative

We’re looking for like-minded individuals to join our team.

About the Role: This is a Full-time, Salaried position.

About The Inside Sales Representative

MAD Elevator Inc. Ottawa division: ECR Elevator Cab Renovations designs, manufactures and installs elevator cab interiors and is seeking a Business Process Coordinator to join the team.

Provide customer support by assisting with order configuration, project estimation, and providing advice and solutions to issues using general industry knowledge, while developing and maintaining productive relationships with customers.

Ideal candidate will possess excellent customer service and communication skills, natural ability to build relationships, self-motivator, organized and can work under pressure.

Key Responsibilities:

1. Review project specifications to create accurate and timely generation of sales quotations and proposals.

2. Effectively communicate details of customer orders to various internal teams to ensure all requirements are met.

3. Develop strong and productive relationships with customers.

4. Assist with the preparation of RFP.

5. Receive inbound phone calls to provide customer service, information, and quotations.

6. Enter orders into an ERP system.

7. Sourcing out vendor pricing.

8. Process Sales Orders.

9. Special projects and other duties as required.

10. Must be results oriented and able to work both independently and within a team environment.

11. Ability to work with minimal supervision.

12. Other duties as assigned.

13. Able to lift up to 15lbs; may work in hot areas 5%, noise 0%.

14. Ensure adherence to Health and Safety as well as active participation in 5S activities in work area.

Attributes, Skills and Knowledge:

• Minimum of 1 - 2 years’ experience working in a customer facing sales and/or service role
• Excellent time management skills with ability to prioritize with tight deadlines
• Strong computer skills including advanced Microsoft Word and Excel
• Outstanding attention to detail and organizational skills
• Post Secondary Education - Technical Degree/Diploma would be an asset
• Must possess excellent written/verbal communication skills
• Bilingualism (English/French) would be an asset

This position works out of our Ottawa, Ontario location. Hours are typically 8:00am to 4:30pm with flexibility.

What’s in it For You?

You will join an amazing team of talented, passionate MAD people. Together, we've built an amazing culture—prioritizing enjoyment of our work.

• Work/life balance and flexibility
• Continuous learning, development and internal training opportunities to grow your career
• An environment where you feel valued and inspired
• An attractive compensation package including paid vacation
• Employee Wellness Program and discounts
• Rewarding employee experience through the enjoyment of work, activities, perks, meals and more

About us:

Have you ever stepped into an elevator and been wowed?

It is very likely that the elevator was one of ours!!

We dream big here at MAD. It is our vision tohave a MAD product in every elevator. We will do this by:

Going Above and Beyond:Partnering with our customers as dependable, value-add suppliers so they are successful in the eyes of their customers.

Simplifying Interactions:Make the entire process easy by eliminating the laborious activities customers face.

Offering Industry-Leading Products:Our technology, aesthetics, and reliability help our customers win.

Supporting with the Best People, Providing the Best Service:We are experts in what we do.

Want to see what it's like working at MAD?Visit us onFacebook.

Due to the number of responses, only qualified candidates who meet the requirements of the job will be selected for an interview.

We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Ontario Human Rights Code (OHRC). Accommodations can be made available to applicants with disabilities throughout the recruitment, selection and/or assessment process.

• If you require accommodation in applying for a posting, please contact Human Resources.