Inside Sales Representative Jobs

Role Overview:

The Inside Sales Representative position ensures that we maintain a high level of service for our customers both in store and online. This role requires on-site work, Monday to Friday. There is no availability of remote work.

Responsibilities:

• Act as an ambassador of Clare with all customers, employees and suppliers
• Evaluate customer’s needs and upsell product where appropriate to maximize sales
• Other duties as assigned by Managment
• Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
• Keep areas organized and clean, including placement of stock, as well as counter and pick-up area for our customers
• Ensure all items purchased are properly entered, allocated and efficiently processed
• Contact customers advising them of status updates on issues with respect to their orders
• Provide direct sales service and product line information to our customers (in person or by social media, online store and telephone/e-mail), and ensure customer’s needs are satisfied
• Create visual displays of merchandise
• Process orders to completion which includes pricing, picking the order, and sourcing additional information as required, accurately and efficiently
• Provide estimates, quotes, delivery information or terms to customers

Skills:

• Able to safely lift 50lbs
• Ability to work collaboratively with teammates at all levels
• Ability to exercise independent judgment and initiative within established guidelines
• Ability to adapt to a changing environment and handle multiple priorities
• Strong interpersonal and relationship building skills
• Exceptional customer service and communication (written & verbal) skills
• Strong attention to detail
• Aptitude for social media, marketing and design considered a valuable asset but is not a requirement

Qualifications:

• 1+ years experience in over-the-counter sales
• Ability to work in office 5 days a week
• Experience in tools, tool sales, drywall tools, drywall or like industry considered a valuable asset but not required
• 2 + customer service experience
• Ability to reliably travel to Clare Hamilton daily

Why Clare?

• Competitive compensation package
• 100% Company paid benefits
• Opportunity for growth
• Bonus program
• Employer sponsored retirement plan