Inside Sales Specialist, Americas

ABOUT THE ROLE:

Are you a technology enthusiast with a strong background in B2B sales in a fast-paced international environment looking to make your next move?

We are FRAMOS, an international product-driven technology company of more than 180 amazing people from all over the world. We are looking for an Inside Sales Specialist to join our team to achieve our strategic goals and grow our organization further.

Reporting to the Sales Director, Americas, your role in partnering with engineering, marketing and product management will be key to selling solutions that impact industries across all vertical markets.

You will be supporting our Key Account Managers with the following responsibilities:

• You will create new accounts in Navision and create and maintain new opportunities in Salesforce
• You will nurture new accounts then turn over to Outside Sales when conditions are met
• You will provide lead time updates and ensure timely delivery of open POs
• You will review customers’ backlogs
• You will qualify leads assigned - this may involve website search, financial review, LinkedIn search and more
• You will comply with supplier’s rules of engagement, non-military approvals, forms etc.
• You will quote and respond to requests for all standard product RFQ’s and all University requests
• You will assist accounting with overdue payments
• You will manage channel partners, price updates, POs, RFQs and any incoming voicemail requests
• You will generate sales reports as needed
• You will respond to customer requests for technical information plus have full range of product knowledge and pursue any assigned leads (quotes, qualifying questions, send information, etc.)

The role is based in our office in Ottawa with a hybrid work model offering plenty of remote work.

YOUR PROFILE:

Besides having a strong affinity towards technology and sales,

• You have excellent communication and presentation skills
• You have experience using tools such as Salesforce and Navision ERP
• You have gained experience in a customer focused role in the technology industry, ideally supporting in a B2B solution selling environment
• You live great team spirit and people skills to work closely with your outside sales partner
• You have experience in translating customer needs into product offerings
• You have the ability to manage and prioritize multiple projects and tasks, and have strong attention to detail
• You are able to maintain profit goals
• You have the ability to understand legal documents/agreements/contracts
• You are passionate about new technologies and agile ways of working
• Your business skills and product knowledge will be recognized by customers, which enables building trust and long-term relationships with them
• You are proficient in Microsoft office: Excel, PowerPoint, Outlook

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ABOUT US

FRAMOS® is an imaging expert, trusted advisor, and vision solutions provider. Since 1981 FRAMOS implements the best current and emerging imaging technologies for specific customer requirements and applications. FRAMOS meets these requirements with advanced and proven imaging components from a global network of renowned partners, and proprietary IP.

More than 180 FRAMOS employees world-wide are passionate about the unlimited potential of imaging and help customers achieve the optimum results from every possible scenario. FRAMOS drives and ensures the entire product development journey. This journey starts with the careful selection of imaging components, like image sensors, lenses, through various 3D technologies, to custom development tailored to individual needs and time frames. FRAMOS listens and understands customer challenges. With innovative solutions FRAMOS ensures successful project outcomes and develops long-term customer relations.

OUR CORE VALUES:

PASSION

• We listen, reflect and understand.
• We go the extra mile.
• We want to learn something new every day.
• We strive to be the best at everything we do.

INNOVATION

• We are comfortable proposing unconventional solutions.
• We develop ourselves personally and professionally.
• We constantly improve.

TEAM SPIRIT

• We give feedback only on behaviour not on people.
• We take care of each other.
• We give and accept help.

FAIL FORWARD

• We try, fail, learn and apply.

CUSTOMER 1ST

• We value internal customers just as much as external ones.
• We are passionate about putting our customers at the center of everything we do.