Inside Sales Manager I

What we're looking for

Reporting into the Director of Inside Sales, the Manager will lead a team of SMB AEs focused on selling SurveyMonkey's Enterprise product into the small and medium business segment (1-500 employees). You will grow a team of sales reps, with a focus on mentoring to lead their professional development and sales performance.

Important Attributes

• Sales Management: You have experience managing a successful sales team, including the ability to set and achieve sales targets, forecast revenue, and manage the sales pipeline.
• Mentoring: The SMB AE Manager must have mentoring skills, with the ability to motivate sales reps towards achieving their professional and personal goals. You will use a data-driven framework to quickly identify individual rep’s strengths and weaknesses, provide tailored support and feedback to improve sales performance, and develop customized professional development plans to help reps grow and succeed.
• Strategic Thinking: The SMB Manager must have the ability to think strategically, including the ability to analyze market trends, identify opportunities, and develop sales strategies to increase revenue.
• Data-Driven Decision-making: You have a strong analytical mindset, including the ability to analyze sales data and metrics to make informed decisions.
• You have strong leadership skills, including the ability to set clear expectations, provide direction and feedback, hold team members accountable to the requirements of their role, and create a positive and inclusive team culture that fosters collaboration, learning, and growth.

You will

• Promote through pipeline management, accurate forecasting, and using data to recognize trends and improve business across all areas.
• Report to company partners on successes, failures, and requirements for future success
• Work with sales leadership and sales enablement to fine tune our sales processes.
• Build a plan for SMB sales team by partnering with the teams in demand gen, growth product, growth marketing, and business systems
• Coach, teach, motivate, and develop new sellers to learn and improve their sales skills
• Take ownership of enablement and new sales methodology teachings
• Be the Directly Responsible Individual for the success of your reps
• Lead by example -- you will inspire a team of Top Performing Team Players by embodying SurveyMonkey’s culture. You will build a culture of inclusion, respect, and winning the right way.

You have

• 2+ year of B2B SaaS selling experience or equivalent experience
• This role will be remote-friendly
• Experience putting the customer first and being “Customer > Company > Team > Self” oriented
• Experience and deep product knowledge of the Survey’s platform
• An internal desire to coach others towards success
• Proven track record of achieving your targets
• You love beating your target and helping your teammates do the same.
• A deep desire to be additive to the SurveyMonkey culture and the sales team’s culture

Who We Are And What We Do

Momentive (NASDAQ: MNTV), maker of SurveyMonkey, is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Our vision is to improve human experiences by amplifying individual voices. Learn more at Momentive.ai.

What we offer our employees

Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, benefits, and culture for our 1,400+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel.

We've won multiple Culture and Employee awards, including Comparably's Best Workplace for Women and Diversity, and received recognition for our forward-looking benefits policies, including best workplace for parents, vendor benefits standards, our annual holiday refresh, retirement benefits, and Take 4 sabbaticals.

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.