Hydro Service Manager - Proposals & Project Management

Summary The Hydro Service Manager (HSM) steers GE’s regional Hydro Service growth strategy. A successful HSM will work with multi-disciplinary teams to prepare winning proposals and managing fast, profitable transactional hydropower service projects in the Western United States for utilities and government agencies. Typical scopes of work include hydro-turbine/generator maintenance and repairs, spare parts, technical assistance, condition assessment, and product training. You will work in some of the most beautiful parts of the country in an industry with an amazing history and limitless potential in America’s green energy revolution.

About Us

With a team of around 4,000 employees present in more than 30 countries, GE Hydro Solutions helps customers accelerate the energy transition, by providing Hydropower Solutions to deliver more renewable energy to the world, in a reliable and sustainable way. From Services solutions to Pumped Storage, our portfolio includes the broadest range of hydro solutions and services. In the world, GE's Hydro turbines and generators represent more than 25% of the total installed capacity, and more than 30% of hydro storage plants are equipped with GE technology. We are fully committed to full gender equality and diversity inclusion, aiming for the best professionals in an equal employment opportunity environment. We strive to support work-life balance with flexible benefit programs and hybrid and remote work arrangements.

Essential Responsibilities

In this role, the Hydro Service Manager will:

• Coordinate with clients at the site and in the office to troubleshoot customer issues, provide timely and effective technical solutions and products with the support of world-class engineering teams
• Build strong and valued relationships with our customers through demonstrated success in the execution of projects and technical collaboration
• Manage GE’s Hydro Transactional Service deal strategy/proposal, and project execution in the region. Be accountable for deal/project success.
• Successfully manage profitable Hydro Service projects, driving quality, cost, and schedule strategies in compliance with the contract and GE standards
• Work together with the Regional Sales Manager and Regional Service Director to drive solutions-based business development supporting GE’s Hydro Services go-to-market strategies

Required Qualifications

• The ability to travel with little notice to meet with clients and/or visit hydropower facilities (30% travel required)
• Bachelor’s degree in engineering (mechanical or electrical), business or a related field from an accredited university or college
• Minimum 5 years of project management experience in the hydropower industry
• Proficiency in the English language
• The ability to manage dispersed teams (matrix) in remote work environments over several different time zones

Desired Qualifications

• Act with Humility, Lead with Transparency, Deliver with Focus
• FAR Contract and US Government project management experience
• Proficiency in MS Office Suite and SAP
• Demonstrated ability to perform inclusively in a diverse work environment and to promote inclusion and diversity in the workplace
• Familiarity with continuous improvement processes such as Lean and Six Sigma
• A service mindset with entrepreneurial spirit and sense of urgency
• The ability to accurately troubleshoot and provide maintenance recommendations
• Project Management Professional certification
• Demonstrate GE’s Bedrock Principles of EHS, Quality and Compliance

Additional Information

Relocation Assistance Provided: No

• This is a remote position