It Service Management Lead
By Altis Technology At Toronto, Ontario, Canada
3+ years of experience as an IT Service Management Lead or in a similar role.
Ensure reports are provided to an agreed schedule (or on request), including management
Lead end-to-end management of the ITSM process by engaging all sourcing partners
Obtains business and IT senior management support for the change management process and its associated procedures.
Ensures consistency in the IT service management (ITSM) strategy (leveraging IT
Problem, configuration, and release management).
Director, It Service Management
By CPP Investments | Investissements RPC At Toronto, Ontario, Canada
10+ years of progressive experience in an IT Service Management and operations
IT Service Management: All aspects of IT Service Management including incident management, problem management and change management.
Continuous Improvement: Maturing & developing a culture of continuous improvement for IT Service Management.
Responsible for service management process implementation, service management metrics and reporting, and improvements to IT Service Management platform
Define and implement a strategy to drive adoption of service management and operational best practices.
A flexible/hybrid work environment combining in office collaboration and remote working
It Project Manager - Cash Management On-Boarding Migration Projects
By Procom At Toronto, Ontario, Canada
5+ years of experience & strong subject knowledge in Commercial banking and Cash management
Experience in commercial relationship management role(s) within a financial institution
IT Project Manager - Cash Management On-Boarding Migration Projects – Mandatory Skills
IT Project Manager - Cash Management On-Boarding Migration Projects – Preferred Skills
IT Project Manager - Cash Management On-Boarding Migration Projects
IT Project Manager - Cash Management On-Boarding Migration Projects –
Manager, It Project Management Office
By BDO Canada At Toronto, Ontario, Canada
Drive the continuous improvement of product/project management and business analysis capabilities identifying opportunities for efficiencies and improvements supporting effective product/project delivery
Excellent analytical, time management skills with the ability to manage multiple assignments simultaneously with tight deadlines
Champion product/project management and resource capacity management across the technology team while effectively aligning resources against prioritization
Manage IT/technology department portfolio review meetings providing progress status updates to Senior Management
Project Management Professional (PMP) and Business Analysis Professional (CBAP) or equivalent
Manage products, programs and projects as required based on resource needs
Senior Manager, It Project Management
By Zymeworks Inc. At Vancouver, British Columbia, Canada
Manage portfolio of IT projects, driving IT transformation
Manage methodology development and SDLC
Manage program related policies and procedures
Manage project compliance and risks
10+ years of IT experience, majority of which should be in Pharma
Mix of in-house and consulting leadership experience
Manager, It Project Management Office
By Hamilton Health Sciences At Hamilton, Ontario, Canada
Minimum 5 years project accounting or project management experience for large complex projects
Experience in cash flow management for large public organizations
Knowledge of large capital projects, tracking, reporting and analyzing
Knowledge of MEDITECH financial modules
Experience in PMO/project audits required
Experience with government ministries for large scale projects
Associate Director, It Service Management
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Strong knowledge of ITIL framework and related support processes for incident, problem, and change management (ITILv4 Certification is an asset)
10+ years’ experience working in Technology, developing, administering, process development, governance, or IT Service Management
Minimum of 5+ years of technical leadership and people management experience
Ensure IT Service Management standards, guidelines, and standard operating procedures are defined across all domains in alignment with ITILv4 principles
Strong understanding of Configuration Management
Strong leadership skills to manage across functional teams directly and indirectly toward common solutions.
Hydro Service Manager - Proposals & Project Management
By GE Renewable Energy At British Columbia, Canada
Minimum 5 years of project management experience in the hydropower industry
FAR Contract and US Government project management experience
The ability to manage dispersed teams (matrix) in remote work environments over several different time zones
Successfully manage profitable Hydro Service projects, driving quality, cost, and schedule strategies in compliance with the contract and GE standards
Manage GE’s Hydro Transactional Service deal strategy/proposal, and project execution in the region. Be accountable for deal/project success.
This is a remote position
It Service Management Analyst
By Bayshore HealthCare At Mississauga, Ontario, Canada
Minimum of 5 years experience working on IT Service Management initiatives (processes, concepts, and tools)
Build and maintain ITSM process reporting, optimizes the management of data sources and data accuracy
Define and maintain common Service Management reporting formats and data sources
Work with IT leadership team to define and report on key Service Management process metrics and supporting analysis
Work with process participants to manage completion of process activities and/or management of process metrics
Accountable for the change management process, reviews RFCs, member and organizer of CAB & CR approver
It Project Manager (It Service Management)
By Durham College At Oshawa, Ontario, Canada

About Durham College Durham College (DC) is leading the way as a post-secondary institution, offering an innovative and transformative student experience and hands-on learning opportunities. With ...

Supervisor, I&It Service Management
By Metrolinx At Ontario, Canada
Minimum six (6) years’ progressive experience supporting and leading IT service management activities, including supervisory experience.
Experience with IT change management and release management processes; ability to successfully integrate with incident and problem management processes.
Supervisory experience to lead the IT Service Management team and oversee contractors to ensure adherence to SLAs.
Identifying, assessing, mitigating and communicating operational risks to Operations management
Supervising the transitions from new and production systems using formal change, incident, problem, and release management processes and related tools
Contributes technical advice and expertise on new service management tools and implements new tools into production and operating environments
Project Manager - It Operations (Deskside & Incident Management)
By Alpine Peak Management At Toronto, Ontario, Canada
Supporting infrastructure and network requirements from the Cloud Services and Deskside teams through Azure and M365 management
•Demonstrated experience in personnel management; ability to defuse tension among project team, should it arise
Incident Management - from monitoring to resolution
IT Service Management Support andAutomation,includingITIL practices
Leadprojects through the entire Project Management Lifecycle,working closely with Business and IT Leads.
Ensurecompliancewith the Client's policies, project management methodology and standards byconsistently applying project management processes,discipline,and controlsto projects, includingcreatingnecessary governance structures.
It Service Management Project Manager
By Compunnel Inc. At Toronto, Ontario, Canada
Expert knowledge of MS Project, Excel, MS Word, and Visio. 3-5 years of prior experience in project management is required.
Strong written and verbal communication skills, with an ability to provide updates to all levels, including senior management.
5-7 years’ experience - Responsible for management of the entire project lifecycle from project definition/scope through implementation.
integration initiatives. Strong project management and stakeholder engagement capabilities are.
Works with project team & key stakeholders to define and manage the scope, strategy, requirements, and implementation of projects.
Identifies, analyzes, mitigates, documents, and controls project risks & issues escalating to management as needed.