Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Hybrid It Technician - Level 2
Recruited by Randstad Canada 8 months ago Address Mississauga, Ontario, Canada
Technicien Informatique - Niveau 2 / It Technician - Level 2 - Ontario
Recruited by Solulan 8 months ago Address Mississauga, Ontario, Canada
It Help Desk - Level 1
Recruited by Altis Technology 8 months ago Address Ottawa, Ontario, Canada
Level 2 It Technician Jobs
Recruited by Altis Technology 9 months ago Address Brampton, Ontario, Canada
It Help Desk Jobs
Recruited by Robert Half 9 months ago Address Oakville, Ontario, Canada
Level 1 Or 2 It Technician (On-Site In Whitby)
Recruited by Altis Technology 9 months ago Address Whitby, Ontario, Canada
Help Desk Technician Jobs
Recruited by Insight Global 10 months ago Address Whitchurch-Stouffville, Ontario, Canada
Help Desk Specialist Jobs
Recruited by Insight Global 10 months ago Address Markham, Ontario, Canada
It Service Desk Analyst - Level 1
Recruited by Extendicare 10 months ago Address Markham, Ontario, Canada
Help Desk Specialist (Level 1 And Level 2)
Recruited by Experis 10 months ago Address Mississauga, Ontario, Canada
Help Desk Specialist - Remote Hybrid
Recruited by Randstad Canada 10 months ago Address Ottawa, Ontario, Canada
It Technician (Help Desk, Level 2 Or 3) (61152)
Recruited by Mindwire Systems Ltd 10 months ago Address Greater Sudbury, Ontario, Canada
Help Desk Level 2/ Junior Network Engineer
Recruited by ClickJobs.io 10 months ago Address Oakville, Ontario, Canada
Help Desk Analyst Iii
Recruited by Robert Half 11 months ago Address Ottawa, Ontario, Canada
Help Desk Analyst I
Recruited by Robert Half 11 months ago Address Mississauga, Ontario, Canada
Help Desk Technician Jobs
Recruited by HRdownloads 11 months ago Address London, Ontario, Canada
Help Desk Specialist Jobs
Recruited by xiBOSS Corporation 11 months ago Address Mississauga, Ontario, Canada

Help Desk - Level 2

Company

STACK IT Recruitment Inc.
Address Whitby, Ontario, Canada
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting
Expires 2023-10-28
Posted at 1 year ago
Job Description
Our client in Whitby is looking for an IT Help Desk Level 2
Role
You will join a growing Managed Services and Cloud Data center operations team. You will become an integral part of the infrastructure and the helpdesk team. You will provide onsite and remote support to customers spread across the GTA, as well as custom Cloud-hosted solutions. You will have hands-on experience with a wide range of technologies and a challenging, innovative, and interesting learning environment, pushing you to reach your full potential.
Work Type
  • Must have a vehicle, valid driver's license
  • Flexible- In-office, 2 days a week
  • Location: Whitby
  • Travel to customer sites client sites as and when required in the Durham Region
Company Culture
An MSP provider who believes in fostering a positive work culture where everyone can grow and excel. A friendly and collaborative team where career advancement opportunities are abundant and constant learning is encouraged. The team is close-knit and works together to resolve issues in a collaborative manner and their culture is based on trust.
Experience
  • 1-3 years of Helpdesk support experience is preferable
  • Bachelor's degree or equivalent in the IT
  • MCSA, VCP, or CCNA is preferred. If not achieved, work towards obtaining industry certification within 6 months of the start date.
Requirements
  • Windows Server 2012, 2012 R2, 2016 and 2019
  • Experience with TCP/IP, DHCP, DNS, and Internet troubleshooting
  • Virtualization technologies (VMware ESX/ESXi, Microsoft Hyper-V)
  • Working knowledge of VOIP-based phone systems
  • Knowledge of Office 365, Active Directory support, and administration
  • Experience with IT support ticketing systems and a good understanding of ITIL standards
  • Strong communication skills, with a focus on customer service to resolve technical issues on-site and remote
  • Windows 10/11, Office application deployment and support
  • Ability to participate in on-call rotation and after-hours activities and project work as required
Benefits
  • Flexible work environment
  • Mentorship and career advancement opportunities (participate in various IT projects)
  • Phone reimbursement
  • Training and Certification Reimbursement
  • 3 weeks' Vacation
  • 5 personal days
  • Full Medical Benefits (Health/Dental/Vision)
  • On-call per diem and overtime pay
Salary
  • $60,000