Head Of Functions (Supporting The Go Expansion Program)

Comtech Group Inc. (Comtech) is a multidisciplinary consulting firm providing integrated, world-class consulting services in Program and Project Management, Project Controls, Engineering, Technical Advisory, Construction Management, and Technology Integration Services to deliver complex capital projects. Our team thrives in embracing and navigating technical challenges within the Transportation & Infrastructure, Industrial & Manufacturing, Energy & Utilities, and Buildings & Facilities markets across North America. Our firm has a core focus and comprehensive experience supporting project owners through collaborative and integrated partnerships in delivering projects that improve the world around us.

Job Responsibilities

(Internal Role - Program Manager II):

Details:

• Language of Work: English
• Salary Range: $385,000 - $400,000 CDN
• Contact Information: 1595 16th Ave, Suite 400 Richmond Hill ON
• Location: Toronto, Ontario
• Toll-Free: (888) 467 1848
• Vacancy: 1
• Phone: (905) 474-4455
• Benefits Package: Comprehensive Health and Dental benefits as well as a Pension package
• [email protected]

• Implement core structures and strategies to deliver the functions, commercial, reporting, contract administration, and compliance with governance adherence
• Establish and maintain trusting and effective relationships with the client: listening and responding in an appropriate and timely manner
• Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance
• Facilitate a programming environment that is inclusive, diverse, and celebrates our differences
• Monitoring and managing program staff performance (including non-Comtech resources) to ensure excellence in results. Ensures teams are clear and focused on performance objectives
• Lead the overall capability and change elements of the PDP's remit and transform to lead mega programs
• Establish a 'right first-time' culture across the program team to ensure the most efficient delivery of the program for the client
• Lead the procurement, award, and contract management, including reporting of the enabling works
• Identify and develop trusted adviser relationships with delivery partner leadership/peers, client project management team, sponsors, and project stakeholders
• Identifying and analyzing program risks and implementing mitigation strategies and contingency plans
• Ensuring that the work is fully supported from a consulting standpoint in an integrated, compliant, efficient, and cost-effective manner
• Creating and managing short and long-term program goals and success criteria
• Performing all other duties and tasks as assigned
• Contributes to process improvement initiatives, development of best practices, templates, policies, and tools, as it relates to improving project delivery capability for the organization
• Creating a high-performing culture open to constructive challenge, seeking continual improvement, and implementing lessons learned
• Develop and maintain exemplary standards of consulting across and down through the functions - relationship management and a seamless organization are critical outcomes
• Lead the overall collaborative development of and execution of the PDP's annual work plan [AWP] and the associated KPIs
• Developing an evaluation method to assess program effectiveness and identify areas for improvement
• Reviewing and ensuring adherence to the overall operating/delivery plan scope, schedule, milestones, budgets, quality measures, and KPIs and addressing issues with corrective actions as appropriate
• Implementing and managing the program from inception through to completion
• Exercising authority in managing the work and controlling the delivery of the program in accordance with the operating/delivery plan
• Develop and implement cost avoidance forums to aid the selection of optimal solutions reinforcing the outturn forecast
• Devices and provides program management training to other members of the program team appropriate to their area of accountability
• Defining success criteria and disseminating them to involved parties throughout the program life cycle
• Ensure that the annual Tier1 and Tier2 KPIs, delivered by the functions, are achieved as they reflect the client's needs and the AWP scopes
• Managing a large consulting team (may consist of multi-firm resources and client resources) leveraging a diverse array of talents and delegation of responsibilities
• Enforces acceptable standards of workmanship for the program team through every stage of the work
• Managing and negotiating scope changes
• Develop Target Cost through a collaborative approach with the Tier 1 supply chain partner and stakeholders
• Planning for and meeting with stakeholders (including senior management and sponsors) to make communication easy and transparent regarding program issues and decisions on services
• Developing a budget and operating/delivery plan for the program in consultation with our delivery partners and client
• Contributes to team effort by accomplishing related results as needed
• Planning, in consultation with senior program staff, the human and material resources required to complete the program successfully
• Continually setting program expectations while delegating and managing deliverables with team members
• As a member of the executive leadership team of the Project Delivery Partner (PDP), actively contribute to its overall strategic direction and performance management
• Delivering progress reports, proposals, and presentations to various audiences, including the program team, client senior executives, key stakeholders, and Comtech Operations Management
• Directing production of accurate and timely reporting of program status and performance throughout its life cycle
• Applying industry expert-level program management knowledge, skills, tools, and techniques to meet program requirements
• Develop and implement process workflows, contract administration systems, and assurance processes to support transparent and real-time information exchange to aid both parties in understanding performance, program compliance, and outturn certainty
• Develop and implement strategies to reset the contract model to reinvigorate Tier 1 supply chain partners' performance, including metrics-based key performance indicators covering safety, quality and commercial
• Lead the functional areas as a collective and ensure that they provide cohesive and coherent programs to deliver the transformation, including Program controls, System Engineering, Safely, P&C, Quality, Commercial, and Communication
• Planning for and directing in consultation with senior program staff appropriate means and methods to complete the program services from inception through to completion
• Implementing and managing changes and interventions to ensure program goals are achieved
• Setting the overall direction for the program and organizing program activities in accordance with the mission and goals of the program
• Facilitating various program focus/function meetings with regard to program initiatives
• Formulating a resource allocation strategy and utilizing this to distribute work and budgets between our delivery partners
• Manage each of the functional areas and their leaders, ensuring that they both perform in the right way with the client
• Act as an internal quality control check and participate in quality issue resolution
• Recognize and drive to deliver best-in-class outcomes through scope definition, procurement, and implementation of real-time project controls processes/reporting and active awareness of issues for escalation

Qualifications Required

• Maintains professional development in order to keep abreast of emerging technologies, methods, and best practices
• 18+ years of experience in project management
• Excellent communication skills, both verbal and written
• Highly organized and able to multitask
• Demonstrates strategic and delivery capability for setting up effective project controls systems & procedures and the establishment of the Program Control Centre and digital capture of data and progress, cost, and other relevant program data for central reporting purposes
• Strategic and detailed knowledge 'of contract & commercial procedures
• Demonstrates strategic and delivery capability for setting up an organizational structure and integration with the customer/ stakeholders/client vision and objectives
• PgMP® - Program Management Professional
• Proficiency in project management software
• Experience working on multi-billion dollar infrastructure projects/programs
• Experience with track remodeling, construction of new sidings, a new station, and train crew facilities is required
• 30+ years delivering multifaceted transportation infrastructure projects/programs
• Network Rail and Transit experience is required
• Proficiency in Microsoft Office
• Strategic and detailed understanding of construction methodology, innovative methods of delivery, technology, planning, delivery, site logistics, commercial & legal/contract issues
• 10+ years in program management
• Strong attention to detail and problem-solving skills
• Undergraduate Degree in the pertinent field
• PMP® - Project Management Professional