Head Of Administration (Remote Position) At Mid-Size Firm

VeraSafe is a growing successful U.S. headquartered multinational privacy and cybersecurity compliance consulting firm. Beyond the U.S., we also have a presence in multiple European countries and in South Africa. Due to our growth, VeraSafe is seeking an exceptional head of administration to support our remote team. The successful candidate will have a strong background and knowledge in administration, and will be a trusted advisor to the business.

Note: We will ask you to participate in a short skills assessment as a first step in the selection/interview process. We appreciate the time you will put into this and our experience shows that this helps us ensure we are building a team of outstanding professionals, whom we are sure you will enjoy working with.

We have always been and will continue to be a remote team. We collaborate closely (you won’t feel like you’re working in isolation). We do top-notch work for interesting clients, yet we pride ourselves on recognizing that our team members also have lives outside of work. The successful candidate will report directly to the company president and will have two full-time direct reports; one located in the U.S. and the other located in South Africa.

Representative Responsibilities of the Head of Administration

• Oversee the management of customer records through CRM updates
• Manage and ensure the high-functioning of VeraSafe’s Administration Department
• Oversee the execution of final reports for our consulting engagements
• Finalize proposals in support of new client acquisition
• Answer occasional live chats, emails, and phone calls from prospects
• Ensure invoices are drafted correctly
• Oversee a variety of other administrative oriented tasks and duties as assigned
• Provide responsive support to colleagues using our project management, CRM, and accounting applications

Soft Skills Required:

• Exceptionally detail-oriented individual with a highly organized/structured work ethic and top-notch organizational skills
• Tech-savvy and comfortable using a variety of software applications
• Be a business-minded leader and team player; interested in taking ownership and helping to grow our organization together
• Great personal skills and fluent in English
• Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment
• Process oriented mindset -- VeraSafe is significantly more interested in developing and maintaining excellent business process documentation than most other organizations
• Excellent written and verbal communication

VeraSafe’s Excellent Benefits Include:

• Paid Time Off (PTO)
• Bring Your Own Device (BYOD) Program
• Choice of Mac or PC company laptop
• Reimbursement for certain personal light ticket
• Flexible working schedule in some roles
• Paid holidays
• Annual bonuses
• Work from almost anywhere with Wi-Fi

Our HR Privacy Notice is available at the following link: https://verasafe.com/legal/human-resources-privacy-policy/