End User Technology Services Sr.mgr - Compliance, Controls & Analytics, Deloitte Global Technology

Job Type: DTTL - Secondment
Reference code: 122933
Primary Location: Toronto, ON
All Available Locations: Toronto, ON
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.

• Experience a firm where wellness matters.
• Be expected to share your ideas and to make them a reality
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?
What will your typical day look like?
This senior manager will lead and participate in the architecture and engineering efforts for end-user platform solutions for the Deloitte US firms. They will ensure the delivery of these solutions with minimal impact on end-users and further supporting our goal of technology eminence.
In this role, you will:

• Protect the desktop environment by evaluating and determining how to react to security alerts, vulnerabilities, and industry risks.
• Leverage advanced workstation analytics, develop proactive solutions, and ensure comprehensive compliance using multiple enablement systems and tools.
• Be responsible for image/application development and compatibility testing of packages on various computer platforms. You will be leading the desktop management team whose responsibilities include packaging and deploying applications, OSD Imaging, VDI and related third- level support.
• Enforce service levels and service offerings for end- user computing, including technology platforms, distribution, and deployment. You will approve and enforce processes and procedures for end user software technology platforms, distribution, and deployment.
• Report directly to the Deloitte US Firm platform leader, with responsibility for 200,000 end points.
• Oversee and facilitate research and selection of hardware and software technology standards and develop metrics and documentation that allow the firm to gauge the success of end- user technology investments.
• Manage and lead architecture and engineering team to deliver an optimized productivity platform and exceptional digital experience(Desktop/laptop hardware configuration, OS platform upgrades, productivity software solutions, end-user management, client software deployment, antivirus systems, and imaging design and engineering.)
• Manage desktop engineers, architects, and developers that provide imaging, desktop management, and application development deliverables to all the laptops and desktops across the firm. You will also manage vendor relationships to troubleshoot issues and provide support and service to end users.

About The Team
Deloitte Global:
At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Enough about us, let’s talk about you
You are someone with:

• Preferred Technical skills:
• Minimum of 7 years of experience in a technical IT role
• SQL/Data base
• Experience managing and supporting operating systems, use of network protocols, testing hardware and scripts, resolving platform issues, project management, troubleshooting and deployment/configuration of management systems.
• Data Science / Analytics using a multitude of data sources
• Scripting, PowerShell, WMI, .NET Framework
• Knowledge of Windows workstation platforms, Azure AD, Intune/Modern Management, GPO, Microsoft o365, Microsoft Endpoint Configuration Manager (formerly SCCM)
• Bachelor’s degree or relevant industry experience
• Nexthink
• Development Methodology, Agile
• Microsoft technical certifications
• Experience working in a large and complex enterprise environment
• Minimum 2 years of management and leadership experience

Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You Shape How We Make Impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.