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Director Of Sales And Group Services - Year Round - Full Time

Company

Blue Mountain Resort

Address The Blue Mountains, Ontario, Canada
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-06-18
Posted at 11 months ago
Job Description
Year Round


WHAT’S IN IT FOR ME?


Resort Perks:


  • Staff priced meals & Starbucks treats;
  • Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more!
  • Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!
  • Staff room rates at all our hotels;


The Director of Sales & Group Services will design, implement, and monitor group and B2B sales strategies and initiatives that align with our brand and business goals to achieve revenue targets in excess of $30 million. They will engage Sales and Services team with strategies and initiatives that achieve visitation, maximize all streams of revenue and yield targets as well as create revolutionary guest experiences that drive loyalty. They will lead the team to create and maintain a strong business relationship with both internal and external customers. As a leader of the Sales and Group Services teams, the incumbent must partner with other leaders and establish products that maximize overall revenues while considering guest value, market share and margin.


WHAT WILL I BE DOING?


  • Establishing sales objectives by forecasting and developing annual sales quotas for recreation, lodging, F&B, projecting expected sales volume. Maintaining sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
  • Maintain ingprofessional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations.
  • Nurturing critical relationships with key departments to provide revolutionary guest experiences.
  • Establishing procedures and recommend changes in policies to achieve assigned objectives.
  • Proactively studying product and experience trends in sales and new emerging ideas. Seeking growth and expansion opportunities to penetrate markets, both domestically and internationally.
  • Proactively establishing and adjusting selling prices by monitoring costs, competition, and supply and demand.
  • Coaching and mentoring employees to unite them around purpose and fun and to create a culture of productivity, high quality, accuracy and revolutionary service experiences.
  • Negotiating with specialists, contractors, clients and external organizations on matters requiring closure or resolution.
  • Ensuring effectiveness of the Sales and Service division by creating accountability for quality and service standards, target achievement and compliance with policies


WHAT DO YOU NEED FROM ME?


  • Excellent negotiation, presentation, organizational and multi-tasking skills.
  • At least ten years of sales experience in recreation industry, ski industry or hospitality, with 5-7 years in management. Experience in sales and service in recreation and ski/hotel is preferred.
  • High degree of creativity, organizational and process-management skills
  • Self-motivated and competitive with strong interpersonal skills
  • Bachelor's degree (Business administration major preferred)
  • Strong computer skills and experience working with applications such as Salesforce(Delphi)


Blue Mountain Resort Company Overview


Blue Mountain, Ontario’s largest mountain resort is nestled on the shores of Georgian Bay, located 90 minutes north of Toronto. Blue Mountain has become the four-season destination of the North, visited by more than 1.5 million guests a year. Winter at the resort boasts 43 ski and snowboard trails enhanced by a world-class snowmaking system. Summer months offer the largest downhill mountain biking facility in Ontario, Monterra Golf course, Ridge Runner Mountain Coaster, Cascade Putting Course, Timber Challenge Ropes Course, Wind Rider Triple Zips and a private beach property among other seasonal attractions. Year-round the resort attracts visitors to more than 1,000 luxury accommodation units and 45 unique concept restaurants, bars and retail stores in our pedestrian Village. 53,000 square feet of state- of-the-art conference space caters year-round to corporate meeting groups. Blue Mountain is owned by Alterra Mountain Company and offers the Ikon Pass, the new standard in season passes. Visit www.bluemountain.ca for more information.


Alterra Company Overview


Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.


For more information, please visit www.alterramtnco.com.


Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.