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Starbucks Supervisor- Year Round - Full Time
Company | Blue Mountain Resort |
Address | The Blue Mountains, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-10-05 |
Posted at | 8 months ago |
Year Round
- Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!
- Staff room rates at all our hotels;
- Staff priced meals & Starbucks treats;
- Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more!
- Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Experience with Microsoft office an asset
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Recognizes and reinforces individual and team accomplishments by using existing organizational
- Open and/or close Starbucks
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintains regular and consistent attendance and punctuality.
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
- Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
- Strong interpersonal, communication, leadership, and organizational skills
- Extensive experience in customer service in a retail or restaurant environment
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- High school diploma required
- Must be able to work a Flex Schedule
- Proven ability to coach, develop, mentor, and recognize employees as required.
- Intermediate knowledge of computer software
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