Housekeeping Office Coordinator - Year-Round - Full Time

Flex Year Round

WHAT’S IN IT FOR ME?

Resort Perks:

• Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!
• Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more!
• Staff priced meals & Starbucks treats;
• Staff room rates at all our hotels;

The purpose of this role is to provide superior customer service to guest and employee requests within the housekeeping team, Deliver Great Experiences both internally and externally, maintain Lost and Found, oversee office/lunchroom/uniform supplies and stock, assist with organizing staff events, creating daily work plans for room attendants, system management (Cenium).

WAGE- $17.43

Year Round- Full Time With Health And Dental Benefits

WHAT WILL I BE DOING?

• Answer telephones in a courteous, friendly and professional manner
• Continually focusing on improving processes and procedures
• Manage and organize lost and found; respond to guest inquiries within 24hrs.
• Manage system requirements with regards to Housekeeping; includes leading Cenium initiatives/training, Ipod management
• Provide superior customer service to external guests and internal co-workers to ensure a smooth daily operation
• Ensuring department is set up for daily operation (VIP gifts, special requests, etc).
• Be an ambassador for the resort, constantly live the core competencies while Delivering Great Experiences to Guests and Co-Workers
• Assist with organizing staff events and activities.
• Assist with ordering supplies and stock for the Lunchroom
• General administrative duties: filing, answering phones and directing calls, updating computer system, tracking employee devices and keys.
• Maintenance and updating of the Housekeeping software details.
• Generating reports for the department

WHAT DO WE NEED FROM YOU?

• Previous housekeeping experience an asset;
• Previous experience in a fast-paced office environment
• Strong computer skills and knowledge in MS Office.
• Strong telephone/administrative and customer service experience;

Blue Mountain Resort Company Overview

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Winter at the Resort boasts 43 ski and snowboard trails across 365 skiable acres, enhanced by a world-class snowmaking system. Summer months offer a variety of activities including golfing at Monterra Golf, playing on the attractions in the Adventure Park, and hiking or biking in the 30km trail network in the Explore Park. At the base of the Mountain, guests can enjoy a stay in one of the 1,000 luxury accommodation units and experience an assortment of unique concept restaurants, bars, and retail stores in the pedestrian Village. With 53,000 square feet of state-of-the-art conference space, Blue Mountain caters year-round to groups and special events. Blue Mountain is owned by Alterra Mountain Company. Visit www.bluemountain.ca for more information.

Alterra Company Overview

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

For more information, please visit www.alterramtnco.com.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.