System Administrator - Full Time

The Systems Administrator requires working knowledge in the various disciplines supported by the enterprise systems group. He/she tests, troubleshoots and implements complex server and storage technologies, operating systems components, software tools, utilities and applications. The position stages, maintains multiple environments or version of applications, and assists with the integration of new technology into the existing infrastructure required to support the enterprise. Position requires strong problem-solving, analytical and communications skills.

• Coordinates receipt and installation of all software and hardware for testing.
• Prepares equipment and documentation for Change Management approval for promotion into the Production environment
• Works with key users to resolve system problems and issues.
• Analyzes business needs and makes appropriate technical modifications.
• Lives the brand
• Recommends changes in Lab hardware and software installation and recovery procedures to simplify system management through the test and recovery cycle.
• Performs other duties as assigned.
• Performs other duties as assigned by IT Management.
• Provides configuration and other technical assistance as may be required through the test cycle.
• Maintains test records and documents and manages all media within the lab to insure its safekeeping.
• Analyzes and interprets test data. Writes technical reports and develops charts, graphs, and schematics to describe and illustrate system's operating characteristics, malfunctions, deviations from design specifications, and functional limitations for consideration by engineers in broader determinations affecting system design and laboratory procedures.
• Provides technical and programming support to project team.
• Tests system software modifications/patches/service packs to ensure accuracy of changes prior to scheduling their implementation into Production
• Creates sketches, drawings and schematics to clarify design details and functional criteria for Lab and Production computer and communication systems hardware and operating software.
• Manages external communication facilities for remote access to Lab and Production equipment.
• Prepares lab environment (hardware and software) for each testing cycle for the conduct of functional, operational, and environmental tests to evaluate hardware and software performance and reliability.
• Lays out, configures, tests, troubleshoots, repairs and modifies Lab and Production computer systems and peripheral equipment.
• Responsible for Lab and Production equipment configuration and maintenance of hardware and software within the Lab.
• Delivers tested software and/or hardware with documentation for further action in accordance with the Lab Operating Policy.

Experience, Education, And Certifications

• A Bachelor’s degree in Information Systems or equivalent training and experience is required.
• Neat appearance and professional demeanor are expected.
• Must manage the collection and collation of test results into test files.
• Must be able to delivery timely sensitive audit and government regulator requirements
• Experience with PowerShell and ServiceNow is a plus
• Must have 5 years or more of O365 and Microsoft operating systems
• May be required to travel to Seminole Gaming Florida properties to support operations.
• Must have 3 years relevant application and/or IT operations experience.
• The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
• Experience with Cisco and Aruba networking products
• Must be able to use common hand tools and electronic test equipment to troubleshoot, diagnose, and repair issues with computers, peripherals, and computer software
• Must maintain technical documentation for all systems deployed in the Lab.
• 3 or more years of experience and demonstrated proficiency with SQL Server, VMWare ESX and SAN experience.
• Must be able to work with members of the Technical Staff and Management in a fast-paced environment to identify, isolate and resolve hardware and software issues during testing.
• Adhere to the Alcohol and Gaming Commission of Ontario, and other applicable municipal, provincial, and federal laws and regulations.

Skills

• Strong technical background
• Requires well developed written and verbal communications skills
• Team work
• Stakeholder management, including department leaders, vendors and consultants
• Knowledge management

PHYSICAL DEMANDS

• Duties and responsibilities are performed on the Casino Floor in a fast-paced, with constant exposure to general public and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.