Director Of Centralized Services

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Eva’s Turns Youth Homelessness into Home

Youth experiencing homelessness who are Black, Indigenous, 2SLGBTQ+, racialized, or newcomers are overrepresented in the population of youth experiencing homelessness. In Canada, racism, specifically anti-Black and anti-Indigenous racism, permeates society, creating social and health inequities.

To respond to the needs of homeless youth and decrease social and health inequities experienced by Black, Indigenous, and racialized youth, culturally responsive support and services must be provided. These supports center the identities and cultures of young people and affirm their holistic identity, considering the barriers they navigate in their daily lives. This ensures that services respond to the specific needs of youth instead of compounding the barriers they are already facing.

Role Overview

In the first three (3) months, the successful candidate will be immersed in day-to-day ground-level program operations. You will acquire a strong expert knowledge of Eva’s existing programs to effectively assess and apply strategic vision and practices while developing Eva’s longer-term goals alongside the Director of Sites and the Sr. Director of Programs and Services. This work will be grounded in an equity framework and will center on Black youth within program design implementation and evaluation.

The Director of Centralized Services will be responsible for managing, maintaining, evaluating, and introducing evidence-informed programming to strategically sustain operations to develop the quality of integration and activities for the Youth Eva’s serves. These programs include but are not limited to life skills, Harm reduction, employment, entrepreneurship, education, follow-up support, community outreach, etc., including the distribution of staffing resources.

The Director of Centralized Services will be vital in supporting and collaborating with the Senior Management Team (SMT) to integrate an equity framework in alignment with Eva’s Guiding Principles and as a foundation to Eva’s strategic direction. As a member of the SMT, you will be accountable for driving organizational change in relation to equity and systemic Anti-Black racism and oppression through program design, service delivery, staff development, and partnership development.

This position provides expert-level strategic and operational guidance on program design, implementation, and evaluation in all aspects of Eva’s operations, and will work collaboratively with the Senior Management Team, line Management team, Eva’s clients, and relevant external stakeholders to ensure Eva’s programming is on the leading edge in the sector.

This leader is a natural builder with exquisite relationship skills and has the adaptability to seamlessly move across the organization when needed with integrity, utmost professionalism, credibility, and a commitment to developing managers within the portfolio.

The position reports to the Senior Director of Program and Services and is located at Eva’s Administrative Office: 401 Richmond Street West, Suite 245, Toronto. This position will require traveling between Eva’s sites.

Responsibilities

The Director of Centralized Services is a strategic partner amongst the Leadership team, driving programming consistently across all sites at Eva’s Initiatives. The Director will lead program design and development by drawing from the latest research in youth development, trauma and resilience, and evidence-based practices in youth programming, and integrating youth participation in the design, implementation, and evaluation of programs.

The Director of Centralized Services will be an excellent leader and will have experience in managing staff of different disciplines and overseeing program delivery at different locations – design, implementation, setting targets, measuring outcomes, and intra-department delivery in a coordinated and integrated manner.

Furthermore, all program designs will be built using a foundation of deep understanding of systemic barriers that impact equity outcomes for youth, and in particular, Black, 2SLGBTQ,

Indigenous and Racialized Youth. This position requires an in-depth understanding of identity-centering and culturally responsive programming, specifically Afrocentric programming. The ideal candidate must possess the skills to build partnerships with Black communities to support culturally relevant programming.

The Director encourages and cultivates working relationships amongst managers across Eva’s and guides the organization in the delivery of programs centered around community integration, life skill development, harm reduction, financial stability, socio-recreational interaction, trauma recovery, and housing stability including but not limited to;

• Actively monitors all areas to mitigate any risk associated with the scope of responsibilities and take necessary corrective action
• Implements and monitors outcomes and success rates to ensure compliance with funding agreements
• Data management including, research, data collection and analysis, storage, and transfer of sensitive information, to support funding and donor relationships.
• Work collaboratively with the Finance department to manage program budgets, including preparing, reviewing and authorizing expenses across program locations effectively and in a timely manner.
• Ensures that staff and volunteers follow proper professional and ethical conduct when dealing with clients
• Work in consultation with Eva’s Senior leadership team to define the strategic direction of the directorate and the overall organization.
• Develops and implements Yearly Action Plan and Program Outreach Plan

Qualifications

• Experience leading a team through a change management process within a fast-paced environment
• Project Management Professional (PMP) certification is considered an asset
• Excellent computer skills, Office 365, and databases
• Demonstrated commitment to promoting diversity and inclusion to work from an anti-Black racism paradigm
• Sound understanding of the social determinants of Health and other intersectional issues facing Black, Indigenous, and racialized youth in Ontario including racism, anti-Back racism, homelessness, mental health, substance use, and addictions
• Demonstrated experience in program design, implementation, and evaluation of programs for youth experiencing systemic barriers to equitable inclusion in everyday society leading to inequitable outcomes
• Minimum of 5 yards of experience cultivating, leading, and managing staff in a unionized environment
• Demonstrated experience in developing complex cross-sectional partnerships to address operational needs
• Strong financial and budgeting skills and demonstrated ability to manage, guide, and lead material staff to interpret financial information and utilize appropriate financial processes to manage budget and produce accurate financial reports.
• Ability to work independently and on a flexible schedule
• Excellent written communications
• Minimum of 10 years related experience developing youth-focused programs
• Excellent interpersonal, communication, and facilitation skills
• A postgraduate degree in Social Sciences, Business Development, Management or related fields and/or the equivalent combination of education and work experience

Apply

Submit a cover letter and resume as one PDF document to [email protected]. Be sure to indicate 2023-29 Director of Centralized Services in the title.

Applicants are encouraged to apply as soon as possible, Interviews will be conducted on a rolling basis.

Conditions of Employment

The City of Toronto has put in place a mandatory vaccination directive for City-funded shelters, and Eva’s is obligated to comply with this legislation as per our funding agreement. In view of this, new Eva's employees are required to be fully vaccinated against COVID-19 as a condition of hire. New Eva's employees will be required to provide proof of full vaccination status to the People and Culture team via an upload in ADP upon being granted access. This information will remain confidential and will not be disclosed to Eva’s staff or management. New Eva's employees will be entitled to reasonable accommodation in accordance with human rights legislation.

Please note that as a condition of employment, the successful applicant must complete a Vulnerable Sector Screening Police Reference Check. Eva’s would like to thank all applicants for their interest; however, only those selected for an interview will be contacted. In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage people from diverse groups to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Eva’s provides accommodation, accessible formats, and communication supports for the interview upon request.

Eva’s has taken active steps to reduce the risk of transmission within our shelters, click here to learn what we are doing: https://www.evas.ca/blog/covid-19-update/

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Eva’s Initiatives for Homeless Youth

Administrative Office: 401 Richmond St W., Suite 245, Toronto, Ontario, M5V 3A8

Email [email protected] | Website www.evas.ca

Connect with us @evasinitiatives.