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Centralized Manager Client Services Jobs

Senior Manager, Client Services (Remote)
By TELUS At Edmonton, Alberta, Canada
Oversee the end-to-end project management process, ensuring successful delivery of projects while meeting quality standards, deadlines, and budgetary constraints;
Budget management and Revenue Growth
Knowledge of the area of pension administration and / or quality assurance experience will be considered an asset;
Proactively monitor client satisfaction and manage requests and escalations, collaborating with the Client Relationship Lead and other key stakeholders;
Establish project timelines, allocate resources, and manage project budgets to ensure successful outcomes;
Organize and manage change order projects as may be required to deliver ‘Out of Scope’ work;
Manager, Client Services (Community-Based)
By Children's Mental Health Ontario At Greater Toronto Area, Canada
Assume on-call/management coverage responsibilities as assigned.
Time management skills and ability to prioritize with competing deadlines.
M.S.W. or Master’s Degree in a related field or equivalent combination of education and relevant experience;
Experience providing supervision or leadership within a team;
Experience with engagement, support and service provision to children, youth, and their families in racialized communities;
Knowledge of Youth Justice and Dual Diagnosis.
Client Service Manager - Security Services
By Commissionaires BC At Kelowna, British Columbia, Canada
Proven time management and organizational skills
Track expenditures, in particular overtime & training, to ensure responsible resource management
Build and support a high-performance team through the effective leadership and management of people
Able to work cooperatively with clients, senior management, peers, co-workers and team members
Provide 24/7, on-call management and security coverage on a rotational basis, including days, evenings, nights, weekends and holidays
Regularly meet with client to discuss staffing requirements, identify client concerns and to facilitate proactive service delivery
Senior Manager - Client Services
By Virtusa At Toronto, Ontario, Canada

About Virtusa Virtusa Corporation is a global provider of Digital Business Transformation, Digital Engineering, and Information Technology (IT) outsourcing services that accelerate our clients’ ...

Client Services Manager Jobs
By AGAT Laboratories At Calgary, Alberta, Canada
Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems)
Excellent organization and time management skills, with the ability to meet deadlines
Work with management on Client Services initiatives
Work with Management to evaluate the operational systems of the client services group and facilitate continuous improvement
All responsibilities as listed for Client Services Representative (CSR) and Senior Client Services Representative
Develop annual manpower plan and review with Operations Manager/General Manager for budgetary planning each fiscal year
Client Services Manager Jobs
By Power Staffing Solutions At Ontario, Canada
· Manage existing clients to ensure platform satisfaction (inclusive of a point-of-sale product)
· At least 2-3 years experience using a POS software (healthcare industry)
· Post-secondary education in Computer Application, Software, IT, Hospitality or related field
· Exceptional communication skills – verbal and written
· Strong customer service skills with the ability to build and nurture positive rapport with clients
· Experience working in the food industry while handling technology is an asset
Client Services - Production Manager
By Murex At Toronto, Ontario, Canada
The management of a cross-functional team and/or
Organize support activities, define and optimize staffing requirements
Manage change requests, including staffing, delivery quality and consistency with Murex standards
A previous experience in managing relationships between stakeholders at banks or hedge funds and external vendors or system integrators...
Helping them leverage Murex’s offering to reach their objectives (business or IT)
Production Managers are appointed on a handful of SaaS clients to:
Client Services Manager Jobs
By Veritext Legal Solutions At Vancouver, British Columbia, Canada
2-4 years of hands-on management experience
Prior knowledge of and experience working in the legal and/or customer service industry is preferred
Manage the day-to-day tasks and workload for members of the Client Services team
Customer service oriented with strong interpersonal skills
Ability to manage internal and external issues with grace and solve problems creatively
Must possess excellent written and verbal communication skills
Client Services Manager (Saas, Fintech)
By Iopa Solutions At Toronto, Ontario, Canada
Solid knowledge of incident management, problem management, and root cause analysis methodologies.
Strong leadership and team management skills.
Establish and maintain best practices, processes, and procedures for incident management, problem resolution, and root cause analysis.
Lead and manage a cross functional team, providing mentorship, guidance, and performance feedback.
Develop and implement strategies to optimize production support operations and enhance customer experience.
Manage and resolve complex production incidents, ensuring timely
Client Services Manager Jobs
By M Moser Associates At Toronto, Ontario, Canada
Capturing Projects: Prepare and deliver presentations that offer insights and ideas that clients and others have overlooked
Generate New Leads: Identifying, pursuing and appealing to M Moser's target clients
Cold & Warm Calling: Calling new lead opportunities to open the door for inclusion in new projects and booking first appointments.
Courting Perspective Clients: Following up on business opportunities; setting up meetings; proposing, organizing and executing various marketing initiatives
Earning the Clients Trust: Establishing and proactively maintaining strong professional relationships with key decision makers and influencers within the local market
Deep connections in Toronto and surrounding area building market
Sales And Client Services Manager
By Bond Consulting Group At Toronto, Ontario, Canada
Pursue marketing programs defined by management
pursue marketing programs defined by management
Manage a sales team of 4, including 3 SR&ED assessment specialists, and 1 Account Executive
Sales and Client Services Manager
manage a sales team of 4, including 3 SR&ED assessment specialists, and 1 Account Executive
Distribute leads to sales team
Centralized Bco Jobs
By BMO At Toronto, Ontario, Canada
Specialized knowledge from education and/or business experience.
Supports the implementation of risk management programs/frameworks.
Broader work or accountabilities may be assigned as needed. Qualifications:
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Client Services Manager Jobs
By Keller Insurance Group Inc. At North York, Ontario, Canada
●Providing calendar management and organizational assistance as needed.
●Proficiency with social media platforms, CRM and Project Management software
●Support with client meetings - manage schedule, prepare presentations, marketing material, quotes, spreadsheets and new client files.
●Experience working in a professional services environment directly liaising with clients
●Strong attention to detail and excellent organizational skills
●Exceptional oral and written communication skills
Director Of Centralized Services
By Eva's At Toronto, Ontario, Canada
A postgraduate degree in Social Sciences, Business Development, Management or related fields and/or the equivalent combination of education and work experience
Project Management Professional (PMP) certification is considered an asset
Experience leading a team through a change management process within a fast-paced environment
Data management including, research, data collection and analysis, storage, and transfer of sensitive information, to support funding and donor relationships.
Actively monitors all areas to mitigate any risk associated with the scope of responsibilities and take necessary corrective action
Minimum of 10 years related experience developing youth-focused programs