Director Consulting And Analytics

We are looking for Director, Consulting and Analytics, Canada for one of our largest clients in financial services.

Join MSZ Systems: Largest growing company in North America.

Consulting and Analytics (CA) drives tangible, impactful and financial results for network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Consulting and Analytics solves the most strategic problems for our clients.
The Canada Consulting Practice within CA provides consulting and solution services for largest issuers, acquirers and fintechs in Canada. The CA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk. The Director will play an important role on a team of experienced strategic consulting professionals by selling, developing, and delivering high impact projects for Canada’s FI partners.
Potential engagements could include market expansion, revenue uplift, segmentation, portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, and optimizing client customer servicing processes.
We are looking for a highly entrepreneurial, motivated, strategic, analytical individual who will deliver thought leadership, problem diagnostics and high impact solutions to clients. The incumbent must be able to develop enduring relationships with clients and across the MSZ Systems organization.
Specific responsibilities include:
•Proactively engage and manage advisory relationship with key clients and client leadership in regular strategic & planning discussions
•Cultivate and manage a pipeline of advisory work with clients to meet individual annual sales and project delivery targets
•Lead advisory engagements and manage teams in execution of projects and career mentorship
•Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges
•Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation, data science, product) and across global regional teams to execute projects in ways that leverage the breadth and depth of resources
•Produce insights and analyses to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment P&L
•Where employee is a subject matter expert, provide knowledge sharing, coaching and training across functional teams and/or regions
•Build new scalable solutions, toolkits, best practice documents and consulting approaches that can be applied across VCA practice
Key Competencies:
•Demonstrated senior level experience in corporate and business strategy / management consulting roles, with proven ability to deliver projects and expertise in consulting methodologies
•Executive presence including excellent written and verbal communication and presentation skills, and ability to communicate at all levels within large organizations
•Demonstrated leadership, managerial and collaboration capabilities, particularly with those who are not direct reports as may be found in a matrixed organization
•Demonstrated project management skills given that this role involves managing multiple projects with multiple stakeholders simultaneously
•Have an entrepreneurial approach and vision, proactive self-starter seeking initiatives to advance
•Substantial problem-solving ability with strategic focus on impacting ROI
•Strong analytical skills, with demonstrated intellectual and analytical rigor and ability to work with large data sets to synthesize key impacts for clients.
•Self-motivated, results-oriented individual with the ability to handle numerous projects concurrently
•Ability to identify key strategic issues and to generate and deliver creative and innovative solutions to problems and opportunities
•Understanding of banking / payments P&L and critical factors in driving profitability
•Ability to influence and negotiate with senior executives
•Prior experience working with Canadian bank and other financial institutions is a plus
•Technology/Digitally-savvy and an understanding of consumer economics/behaviour, trends and applications
•Curiosity & willingness to learn and develop as a professional – high levels of integrity and business ethics
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
We are looking for individuals with banking / payments and consulting expertise to provide analysis and strategic thinking to shape the services we deliver to clients, lead consulting engagements, and develop actionable and scalable insights and solutions
Minimum qualifications:
•10 years of work experience with a Bachelor’s degree or at least 8 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 3 years of work experience with a PhD degree
Preferred qualifications:
•12+ years of relevant work experience with a Bachelor’s Degree or 9 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 4+years of experience with a PhD
•MBA or relevant graduate degree from top-tier institution or similar academic experience
•Experience working in/with banking and payments industry
•Previous experience in a management consulting firm